Why no generator on 3 phase Sunsynk

neoprema

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Can someone explain why my installer didn’t want to connect my generator to the generator option on Sunsynk at least to charge the batteries? They said it’s not a 3 phase so it can’t.

But then, the generator was connected to this house before my solar install and it’s a 3 phase house and all 3 phases got power from it. So how was it working?

They did connect though, they did an isolator which effectively disconnects the entire Sunsynk and uses only the generator to power the DB board..
 
the sunsynk creates 3 phases 120 degrees appart from eachother. If your generator is 1phase then all they did was supply each of your 3 phases from a single phase. The sunsynk output and generator output will not match therefore the sunsynk will hopefully not accept the input if it was connected to the generator. Your installer was correct not to connect them.

If you really want to charge your batteries with your generator then an AC battery charger will do the trick.

Side note: You should not use 3 phase appliances with your current system configuration as they may not work when you are connected to the generator.
 
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BasBas summed it up perfectly.

If your single phase genny could supply all 3 phases of your house, it sounds like your house is on a 230V IT system (no neutral).
 
BasBas summed it up perfectly.

If your single phase genny could supply all 3 phases of your house, it sounds like your house is on a 230V IT system (no neutral).
Funny you say this. When I was trying to install Shelly switches for my lights. I was horribly confused as there are no neutral wires running through the walls. Where is it then? There must be neutral somewhere?
 
Funny you say this. When I was trying to install Shelly switches for my lights. I was horribly confused as there are no neutral wires running through the walls. Where is it then? There must be neutral somewhere?
Nope.
Neutrals only exist in Star systems. Delta systems use 3 phases and earth. So your "single phase" would literally be a connection between any 2 phases.

We often commission large 3phase generators using 230V between phases. It's an old system, but they still use it over here. My house has a 80A 3Phase 230V supply as well.

Star systems are usually 400V phase-to-phase and 230V phase to neutral. Since each coil still only generates 230V, if you use it in delta you get... 230V...but if you use it in Star, you connect across 2 coils - but they're never at max, so you use the sqrt3 function - roughly 1.73. (230V x 1.73 = 400V)

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I have never seen some of the above mentioned configurations... And never heard of them at all. As far as I know South African electricity is supplied at 230V phase-ground which equates to 400v phase-phase. (+- 10%)

Three phase power simply means that all three phases are brought into the premises. These phases are 120 degrees apart from each other.

You can have three phase power and your neighbor can have one phase power. All that this means is that you have all three wires coming into your house, but your neighbor only has one of the three. Devices in your residence will then draw power the same way as in any other house (3 phase or 1 phase).

Your lights and plugs circuits will only draw from one phase and neutral. Same for most stoves, geysers, ovens and basically all residential appliances I can think of (Except some of the very big, fancy cooking ranges and instant electric water heaters). In nearly every house with three phase power, their are never actually any three phase loads. The only difference is that the circuits in your house (which are all normally 1 phase) are shared amongst the three phases.

There is ONE exception in South Africa to this and that is in the EXTREME rural Karoo some farms and houses are supplied by a configuration called SWER (Single Wire Earth Return), This is extremely rare, it is not known by most electricians, and most of them will never encounter a SWER installation in their careers.

Your house will always have Neutrals because light circuits and plug circuits are always single phase(Current flows from 1 phase to Neutral).

3 phase loads (Both star and Delta do exist) But nearly every house will not have any 3 phase loads for the following reasons.
1) Most houses are 1ph and therefore it makes no sense to design residential appliances for 3ph as they can not be used in most houses
2) Houses do not normally have large motors or large loads and therefore their is little benefit to having a load be 3ph.
3) The three phase load will require a 3 phase circuit which will probably be run just for that device therefore it is inconvenient

The only appliances I have ever seen in houses that were 3 phase are:
  • A geyser element (for a large 500l geyser) (It was connected in delta)
  • An instant/Tankless hot water heater (Like a gas geyser, but electric) These require more than 20kw and sometimes over 30kw
  • Large fancy oven/stove ranges
Most of the time when a house has 3 phase, it is wired exactly like a single phase house, just instead of one live wire, there are three, and these three wires act just like 3 (separate... they should never be shorted together) electrical supplies.

Edit: This is not a crash course in 3 phase... This is just what I know from common knowledge and spending some time DIY installing solar, rewiring a 3phase DB and spending time with some electrician friends of mine.

Edit 2: SWER supplies are very interesting and I am happy to talk more about them if anyone is curious.
 
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