Why should we pay twice?

[Enigma]

This part of an complain was send to telkom ADSL support !!!

"It is also impossible to update any anti-virus programmes once the ADSL connection has been capped. Most anti-virus updates are fairly quick to download but with the drastically reduced bandwith to nearly zero, the programmes time-out.I find this to be unacceptable, especially when one considers the speed with which viruses spread and the necessity to maintain up-to-date daily virus protection.

With internet/computing technology at the advanced stage it is today, it should be possible to monitor international and local usage separately. The local internet/telephone structure was installed a long time ago and I do not think that we should have to pay twice for that."[!]<font color="navy"></font id="navy"><font face="Arial"></font id="Arial">

 

[mithrandi]

Of course it's possible to monitor them separately; however Telkom DON'T WANT TO monitor them separately. The facts are; this is a Telkom product, and Telkom has absolutely no incentive to make the product more attractive than it is currently.

mithrandi

 

[isickman]

<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by mithrandi</i>
<br />Of course it's possible to monitor them separately; however Telkom DON'T WANT TO monitor them separately. The facts are; this is a Telkom product, and Telkom has absolutely no incentive to make the product more attractive than it is currently.

mithrandi
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">what i wonder is why cant telkom just put u on a standerd line after your reaced your cap say for instanse dowgrade u to a isdn line instead off what they r doing at the moment

 

[Megafox]

Yes i do agree there, i reached mine yesterday the 31st of Jan and lo and behold i got throttled, to put it mildly, i was downloading at a blistering 0.18 kb a second for the whole day! Why dont they just cut the service until the next month? This is absolutely rediculious! Why no put us on normal modem speed of around 4kb/sec which i would really be happy about??

Gawd i really was pissed about that.