Hi guys,
Any Apple networking specialists here? I've got an issue with various Mac phone and laptop iOS clients dropping the Wi-Fi signal in a very large house.
Have just replaced the free RSA Web TP-Link router with a new Tenda AC2100 which cables to a Netgear Gigabit switch (about 60m away) and from there to POE injectors and 4 new UniFi AP LR access points, each about 40m further cable from the switch (so not a cable length issue). Updated firmware of Tenda AC2100 as well as all UniFi APs via Ubiquiti console. Using WPA/WPA2-PSK. Clients are far away from the Tenda router which is next to the ONT box, and router has a different SSID so no chance the wifi clients are connecting to that.
The router is running the DHCP server, lease time 1 day.
The Apple clients can connect to the UniFi APs but randomly drop the Wi-Fi connection, even in the same room only a few meters away from a UniFi AP where the signal is hideously strong. They then spin the wheel of death (as per attached iPhone screenshot) on the connection for a few minutes and then randomly just reconnect on their own a while later, or you can successfully force it to rejoin.
Forgetting and rejoining doesn't help. MAC/IP binding doesn't help, it's not a DHCP/IP lease issue. I can see the devices registered and listed in the DHCP client list on the Tenda router.
This seems like a security or Wi-Fi protocol issue. Trouble is they've got old iPhones and Macbooks and brand new ones too so can't limit it to newer protcols only (6 or WPA3), have to cater for all Wi-Fi clients.
This has me stumped at the moment. Would appreciate any thoughts.