Wilgeheuwel ADSL Problems

N00DL3

Member
Joined
Nov 13, 2012
Messages
12
I have been having terible service from MWEB, then they tune me everything is fine with my line and on their side.

As will be seen below that it is not, will be going over to some other ISP end of this month, why should i pay for this:mad: And as soon as i start browsing or playing games my line will drop , and this makes me kwaad !

--Give the first six digits of our phone number (like 011 425 xxxx)
011 675 xxxx

--ADSL line speed (like 1Mbps, 4Mbps etc).
1 MB
--ISP name and account type (like MWEB uncapped)
MWEB Uncapped
--The time of day when you typically see these problems
Mostly after 5, but line will drop anytime.

Speed test results

2260574420.png



Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:

1 1 ms 1 ms 2 ms Broadcom.Home [192.168.1.1]
2 1095 ms 1160 ms 1056 ms 41-132-18-1.dsl.mweb.co.za [41.132.18.1]
3 898 ms 1010 ms 1062 ms 197-80-96-210.jhb.mweb.co.za [197.80.96.210]
4 1036 ms 990 ms 973 ms vl-92.vic-hscore-2.mweb.co.za [197.80.2.2]
5 972 ms 852 ms * tengig0-7-0-2.12.vic-p-1.mweb.co.za [197.80.5.241]
6 787 ms 810 ms 884 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
7 835 ms 877 ms 913 ms jhb.telkom-ipnet.co.za [197.80.4.117]
8 760 ms 767 ms 822 ms 196.43.25.137
9 894 ms 932 ms 867 ms 196.43.39.162
10 723 ms 803 ms 805 ms rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.43.23.6]
11 867 ms 942 ms 888 ms nbsc-ip-bssr-2-atm-5-0-0-1.telkom-ipnet.co.za [196.43.23.34]
12 822 ms 868 ms 758 ms telkom.co.za [196.43.22.222]

Trace complete.
 

Venomous

Honorary Master
Joined
Oct 6, 2010
Messages
54,768
There's someone moaning about the ADSL in Radiokop area. Perhaps net comes from same exchange.
Randparkridge is near there and certain pieces are having problems. Clients have been told it is due to speed/line upgrades in progress. That was on Monday.
Your area is relatively close. Perhaps the same is happening there....
 

Segg

Expert Member
Joined
Feb 25, 2012
Messages
4,698
Looks like a congested exchange to me, if I were you before moving ISP's sign up for afrihosts free 1GB account and test your line again, chances are there wont be a difference unfortunately, but if there is I'll be surprised
As for checking what exchange you're on try this website
 
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