win 7 corrupt, please help.

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a Friend got a ext hard drive. He wants to use it on his tv.

I google and it says to format it to fat32.

I told the friend so, so last night he rocks up at my place with the hard drive and his laptop.

I google again and found partition software that does that.

We download a program, but it could not see the external drive. Deleted it and use another.
It saw the drive, told it to format it.
The program advises to restart the computer, and I did.

The computer restart but not fully and the hard drive light flash. I tough it is busy with the hard drive as a bar on the screen moved.
But this morning it was still doing that.
So I restart the computer, it does start, ask for password go on, background appears and then the famous blue screen and restart.

I went in safe mode once with the same story.

Please , what must I do know.

It is a samsung and their is this utility that wants to restore it, by formatting and put drive C back to day one.
 
First ensure that the external drive is removed when you start Windows, it does sometimes cause problems. Second, use Windows to format the drive, not a an aapplication you download off the internet.

Be careful of running the Samsung repair, as sometimes those pieces of software basically format your drive and reinstall. Check the error code of the blue screen. it should look something like 0x000006F. In the bottom half of the screen.

Google the code, it is probably a driver issue which can be repaired.
 
I would start by backing up all his data, email, bookmarks etc from the laptop...
 
a Friend got a ext hard drive. He wants to use it on his tv.

I told the friend so, so last night he rocks up at my place with the hard drive and his laptop.

I google again and found partition software that does that.

Sigh....you can format a drive within windows....you dont need software.
 
My advice, just stop... Take it to someone who knows what they're doing before you break something and they'll show you how
 
I did the evil deed, samsung recovery,
Computer starts fine. Is switch it of, went to a meeting , attach hard drive, start, and computer not start.

I think to format the hard drive from my xp laptop, then insert it on win7 laptop
 
I did the evil deed, samsung recovery,
Computer starts fine. Is switch it of, went to a meeting , attach hard drive, start, and computer not start.

I think to format the hard drive from my xp laptop, then insert it on win7 laptop

First off, please stop connecting the poorly formatted and probably corrupt ext HD before you start the computer. It's plainly obvious that it's creating an issue most likely due to a BIOS conflict.
 
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