redarrow
Expert Member
So a friend asked me to have a look at their laptop as the WiFi suddenly stopped working.. It's a Windows 8.1 laptop, with builtin "Qualcomm Atheros ar5bwb222" WiFi adapter.
The problem basically is that when attempting to connect, if the WiFi is encrypted it prompts for the password and then after a few moments of "Checking network requirements" it reports "Can't connect to this network".
If I leave the network open (i.e., unencrypted) it connects but complains that the connection is "limited" and pretty much can't do anything.
I then hit on the idea of inserting a USB WiFi dongle, and what do you know, exact same problem! (I can't test the ethernet as this laptop has some kind of propriety ethernet socket which obviously needs some kind of adapter).
At this point I'm pretty sure it's something to with Windows networking but I'm unsure how to proceed. I've tried most obvious things like re-installing drivers, disabling/re-enabling the WiFi. I even used Windows "restore" to return it to an earlier point (at which it was apparently working) all with no luck..
Anyone got any tips I can try? Thanks.
The problem basically is that when attempting to connect, if the WiFi is encrypted it prompts for the password and then after a few moments of "Checking network requirements" it reports "Can't connect to this network".
If I leave the network open (i.e., unencrypted) it connects but complains that the connection is "limited" and pretty much can't do anything.
I then hit on the idea of inserting a USB WiFi dongle, and what do you know, exact same problem! (I can't test the ethernet as this laptop has some kind of propriety ethernet socket which obviously needs some kind of adapter).
At this point I'm pretty sure it's something to with Windows networking but I'm unsure how to proceed. I've tried most obvious things like re-installing drivers, disabling/re-enabling the WiFi. I even used Windows "restore" to return it to an earlier point (at which it was apparently working) all with no luck..
Anyone got any tips I can try? Thanks.