Windows ten do not see portable storage

upup

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When I got the new desktop, it had a USB 3 port at the back. I bought a extender to the front to use USB things. Now Mr ten does see my device, but say it is empty, and try to read it over and over. Windows ten was forced unto me, I bought it, and now struggle. On a laptop it work like it should
 
Have you tried removing the extender and plugging the drive directly into the back port?
 
Yes do that, if it works magically, then its your cable. If it doesn't try the 2.0 ports, if it works in there it may be driver related issues.
 
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