Windows XP computer will not connect to network.

copacetic

copacetic

King of the Hippies
Joined
Nov 22, 2009
Messages
57,973
Reaction score
6,867
Location
Belly of the Beast
Hello.

Old router broke, borrowed a replacement.

Replacement works fine, except the one windows XP computer on the network can no longer connect (rest are win7, not sure if relevant).

XP pc sees the router, and other computers, but cannot access the internet.

This is driving me around the bend.

Any ideas will be appreciated!

Thanks!
 
copacetic said:
Hello.

Old router broke, borrowed a replacement.

Replacement works fine, except the one windows XP computer on the network can no longer connect (rest are win7, not sure if relevant).

XP pc sees the router, and other computers, but cannot access the internet.

This is driving me around the bend.

Any ideas will be appreciated!

Thanks!
Click to expand...

Hi Copa,

Add me on skype: jsheed_sa

I'll assist.

Peace
J
 
Hi,

Can you open a command prompt and post or pm the results of :

Code: 
tracert 196.4.160.2

and

Code: 
tracert www.google.co.za

from the offending machine - this will give us an idea of where to start looking for the problem.

Thanks.
 
Copa - its probably a DNS issue - do what Q-Tech advises above - if you get a reply on the IP - then its DNS and you simply need to manually input DNS in to the XP machines IP settings. If its not - well then you've ruled DNS out.

J
 
Q-Tech said:
Hi,

Can you open a command prompt and post or pm the results of :

Code: 
tracert 196.4.160.2

and

Code: 
tracert www.google.co.za

from the offending machine - this will give us an idea of where to start looking for the problem.

Thanks.
Click to expand...

tracert 196.4.160.2

Tracing route to 196.4.160.2 over a maximum of 30 hops

1 2 ms 1 ms 1 ms 10.0.0.2
2 9 ms 9 ms 10 ms 41.132.68.1
3 20 ms 19 ms 19 ms 196.28.178.222
4 20 ms 19 ms 19 ms 197.84.2.2
5 31 ms 31 ms 27 ms 196.28.178.98
6 19 ms 19 ms 19 ms 197.84.4.165
7 27 ms 27 ms 27 ms 196.223.22.10
8 29 ms 29 ms 30 ms 168.209.6.6
9 40 ms 40 ms 40 ms 168.209.100.213
10 47 ms 47 ms 47 ms 196.26.0.12
11 48 ms 48 ms 48 ms 196.34.7.196
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

***

tracert google.co.za
Unable to resolve target system name google.co.za.
 
jsheed_sa said:
Copa - its probably a DNS issue - do what Q-Tech advises above - if you get a reply on the IP - then its DNS and you simply need to manually input DNS in to the XP machines IP settings. If its not - well then you've ruled DNS out.

J
Click to expand...

Sorted, that was the ticket.

Thanks all, you guys are kickass. :)
 
tracert google.co.za
Unable to resolve target system name google.co.za.
Click to expand...

The above result points to a dns issue - try to copy the dns server address off one of the working machines and configure the XP machine to use the same. Depending on the router model, it may even work to just set the dns server address to the router's IP address (looks like 10.0.0.2 from the tracert above)

Let us know how it goes
 
Q-Tech said:
The above result points to a dns issue - try to copy the dns server address off one of the working machines and configure the XP machine to use the same. Depending on the router model, it may even work to just set the dns server address to the router's IP address (looks like 10.0.0.2 from the tracert above)

Let us know how it goes
Click to expand...

Sorted, see post above yours.

Thanks again all!
 
Seems like i am having the same problem on my second laptop , which also has windows xp and picks up the router but does not connect to the internet ,i've got the same telkom router ,keeps on telling me something about cannot find server and page cannot be found , think im going to try this when i get home , hope it works as its friggin frustrating man ,lets hope i know what im doing lol
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X