Winmagic securedoc decryption?

[ahoudet]

A client has an HP 450 and has enabled encryption...

Windows no longer boots and we can't access the data.

Does anyone have an idea on how I can either decrypt the drive or access the data?

 

[ToxicBunny]

You say it has SecureDoc enabled... do you have the password/key?

If not, then you are SOL...

If you do, you MIGHT have some options, but I dunno how many and how simple/complicated they might be.

 

[ahoudet]

I have the password to get in... Once I've put it in at the login screen, there's an error to do with Windows

 

[ToxicBunny]

You may need to build a new machine with SecureDoc and attach the drive and key to the new machine as a secondary drive.. not entirely sure..

But why not contact WinMagic support and see what they say?

 

[ahoudet]

You may need to build a new machine with SecureDoc and attach the drive and key to the new machine as a secondary drive.. not entirely sure..

But why not contact WinMagic support and see what they say?

Done that but not sure how to access the drive?? Waiting on support from them