Witfield, Boksburg adsl line issue

[neilronaldson]

Lately i have noticed our adsl just drops completely, i reboot or remove cable and re-insert and it synchronises again.

i have logged the call with telkom, but i actually need to spea to someone.

i have got cctv and ip cameras all over the house, and like the adsl to be working all the time.

I have a D-link router and the "I" for the internet light just goes off...but the synchronising light stays solid?????????

i think its a cable issue at the exchange...

Very frustrating

 

[DJ...]

What are your line stats like? Is there noise on your telephone line? What speed are you syncing at?

 

[neilronaldson]

Well when its connected, it works fine, no noise on the line.....the adsl just randomly drops...nothing wrong with the phone line. Its been working better since i logged the call and telkom actually phoned, and i explained to them what happens. But it still does it, but alot less - it was dropping at least once a day...and sometimes during the night.