Worried about getting a boot-loop LG4

[HideInLight]

I recently signed up for a the 50gig a month promo and the LG G4, phone and sim is yet to arrive.
But today I did some research and discovered the LG4 range of phone has a hardware flaw, that makes them basically unusable after about a year or two.

However there's a newer batch with hardware revision 1.1, that seems to be ok.
If my phone comes and it's of the old hardware revision and has a early serial number, would I be allowed to exchange it for one with hardware revision 1.1?

Hopefully someone at MTN is tech savvy enough to tell the difference.

 

[lg127]

Have my LG G4 (H815P) since October 2015. Never had a boot-loop problem. Only problem is that I cannot root it!

 

[Sayf777]

I recently signed up for a the 50gig a month promo and the LG G4, phone and sim is yet to arrive.
But today I did some research and discovered the LG4 range of phone has a hardware flaw, that makes them basically unusable after about a year or two.

However there's a newer batch with hardware revision 1.1, that seems to be ok.
If my phone comes and it's of the old hardware revision and has a early serial number, would I be allowed to exchange it for one with hardware revision 1.1?

Hopefully someone at MTN is tech savvy enough to tell the difference.

MTN will warrant any hardware defect for at least 2 years, maybe even LG will replace the motherboard.

But I doubt they'll actually swap out a phone for you (before something happens) even if there might be a chance (known issue) for it to get a bootloop.

Anyone know if there's something in the consumer protection act that will help?

 

[proze]

A friend had this happen recently and MTN swapped out the motherboard. Took a few days and his phone is fine.

 

[Baxteen]

I have had bootloop.
my wife had bootloop. and Akasha has had bootloop. we all got our phones very close to each other. Wife and I got ours the day MTN had them available.

take it to a store and fix the motherboard IF bootloop happens.

but when you get the phone, look at the serial number. if it starts wiht 56 you have potential for bootloop. if not, you are fine