Your computer ate your bandwidth

Pavlov

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http://www.telkom.co.za/doingmore/index.jsp

Most Telkom ADSL users know that once they have used up their 3GB international portion for the month, its back to national surfing. Many users get frustrated and claim that they have not used the bandwidth. Well, their claims could be true. They didn't use the bandwidth - a piece of malicious code on their computer did. Let me explain by way of categorization of these threats

Where did my bandwidth go?
Perhaps the most familiar threat on the Internet today is the potential for software attacks. Deliberate software attacks occur when an individual or group designs software to attack an unsuspecting system. Malware or malicious code are all common names used to describe this kind of software. They are usually written and designed to damage, destroy or deny services on the target system. Most of these software components fall into the virus, worm, Trojan, logic-bomb and backdoor category.

So what is a virus?
A computer virus is a segment of code that performs malicious actions. It behaves much like that of a pathogen virus attacking animals and plants, replicating itself as it infects. It usually attaches itself to existing programs and uses that program's access into the targeted computer to carry out its code. Most viruses today get into a computer system with the assistance of the end user when opening an infected e-mail or some other trivial action. Damage can range from erasing entire hard drives to chewing up your 3GB ADSL bandwidth in a matter of minutes. Two types exist: a boot virus which infects operating system files, and a macro virus which infects word processors, spreadsheets and database applications.

Worms on the other hand, named after the novel "The shockwave rider" by John Brunner, replicate themselves without the need for other programs. Worms can replicate themselves until all available resources are used. This includes hard drive space, network/ADSL and dial-up bandwidth, through to computer memory. Worms can be delivered through conventional means and also on HTML enabled browsers, spreading themselves on non-protected websites.

Trojan horses are software programs that hide their true function and only start their programmed behavior when activated. This type of code is usually disguised as help programs and software, such as the readme.exe files often found on shareware and freeware packages.

Backdoor/Trap Door: This is software code that installs a backdoor in a system which then allows an attacker easy access to a computer system. One of the greatest concerns are the polymorphism threats which change their shape and are not detectable by techniques that use a preconfigured signature. The end result is that this code can eludes anti-virus software programs or make it very challenging indeed.

The last virus type, which probably frustrates more users and takes up more time and money than all other viruses combined, are virus hoaxes. Users, with all the good intentions in the world, send out warnings of fictitious virus threats which then results in network overload and a lot of wasted time and energy in chasing one's own tail.

So next time your computer seems to slow down, takes up too much of your ADSL bandwidth, or just starts losing data, check your anti-virus, anti-spyware and privacy updates.

What, you don't have these? No wonder your computer is vulnerable. Call Telkom business today for these and more security products that will suit your needs and save you money.
 
A supposed attempt at damage limitation.

So in summary - The problems we are facing with Telkom's service is not because of bandwidth counters, but because our antivirus, anti-spyware and privacy updates havenot been updated - because we have been capped.
 
Show me a trojan that can eat 3gigs - you must be pretty dense not to notice something like that.

Who here all of a sudden doesn't particularly like telkom's marketing department? This is almost as stupid as that "Mp3s can make you go deaf!" thing - come on, please have a little more respect for the general public.
 
That has to be the biggest load of crap I've read since Mr White's last public address. As well as being factually flawed it is unnecessarily verbose. This is just a sneaky marketing tactic to shift liability and make a quick buck at the same time by scaring uninformed users.

It makes me sick [xx(]
 
Not to mention, this works both ways; if someone ELSE attacks YOU, you still get bitten by the 3GB cap.

mithrandi
 
I have spent many years surfing the net using various modems and upgraded to ISDN about 2 years ago. During November last year I again upgraded,this time to ADSL and I must admit I was very impressed with the connection speeds and downloading was a dream.
This lasted until the capping came along on about the 20th of December and the remainder of the month was more of a nightmare than a dream. Could hardly move and the amount of time outs that I got when trying to open international pages was no joke.
This month I have made a point of not downloading during the week and have been very supprised by the amount of usage in just surfing the net. Anywhere between 45 and 65mb - No DOWNLOADS. My bandwidth has not been taken over by trojans and like. Running Windows xp I have all the latest Critical updates from Microsoft. I run AVG anti virus - right up to date - and have no viruses. I have a built in firewall on my ADSL Router and I run Zone Alarm. Pest patrol is used to keep the spyware and such at bay. So I'm pretty sure I'm not leaking.
When I applied for ADSL I was told that only downloads were used to monitor the usage agains the 3Gbs. This does not seem to be the case and Im verry disapointed.
 
Yeah - and if you use them as your ISP, they'll probably first attempt to absolve themselves of all responsibility for not putting measures in place to prevent such attacks on your system. When will they realise that they must *work* with their clients, and not against them? Methinks posting BS articles with tabloid-type, popular marketing-speak information that is obtainable from practically any text, rag or zine is paternalistic and insulting to ADSL users...
 
Knkyj,
A trojan that can eat 3GB of b/w ? Easy. Most of self-propegating worms will eat that kind of bandwidth - when left unchecked! This is the primary reason they are such a scourge. Imagine 1000 ADSL users (a very small figure actually) initiating a DDoS against XYZ company.

Chipper,
Browsing a webpage is downloading. All you are doing is downloading formated text and images from a "file server" and having a client, internet explorer, display them for you. ALL traffic is measured. The main gripe is that LOCAL traffic counts towards the INTERNATIONAL cap.

Celery
 
"its back to national surfing"

This has to be one of Telkom's side-splitting comments.
Somewhat like going from caviar to mud.

The local is lekker does not always apply when it comes to local content. The development of the local content market is directly related to the cost of bandwidth to download the content.

So where does that leave the local market - waiting for the cost of bandwidth to normalize so that the local it market can compete with there international collegues.

One of the other members said it really well ...
Telkom is the handbrake to growth in technology markets in this country.

Viva SNO (any competition) viva.!!!
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Pavlov</i>
<br />http://www.telkom.co.za/doingmore/index.jsp

Most Telkom ADSL users know that once they have used up their 3GB international portion for the month, its back to national surfing. <hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Another blatant piece of Tekom misrepresentation. 3GB international portion - its the first 3Gb local or international period.

The above implies that local is not included in the cap calculation. But the Advertising standards authority and ICASA all have shares in Telkom, I guess.

Cheers
Chris
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">Imagine 1000 ADSL users (a very small figure actually) initiating a DDoS against XYZ company.<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Now wouldn't be nice if the above read - A 1000 ADSL users initiated a DDoS against Telkom's webservers.....
 
first of all, celeborn, you have to be pretty dense not to notice such a bandwidth-heavy trojan/worm. secondly, yes I agree that there are such worms/trojans in existence, but the odds of getting infected with such a specific one is just too slim to blame and entire telecomm company's crappy bandwidth on.

they're just preying on the uninformed, paranoid consumer which unfortunately makes up most of telkom's customers
 
just to add(since we can't edit posts), that Telkom is basically telling their customers: "You might have heard rumours about our bandwidth being so crappy and people complaining about their <i>ample[/] 3gigs being used up too quickly. Well you see, dear uninformed moron, that the only explanation for that is as follows: people are getting attacked by mysterious, evil interweb-wizards who conjur up bandwidth-eating phantasms to devour your</i> bandwidth - <b>personally!</b> So it's not our fault! Honest! It's them wizards."
 
Hi

You can edit your own posts...

Cheers


<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by KnKyJ</i>
<br />just to add(since we can't edit posts), that Telkom is basically telling their customers: "You might have heard rumours about our bandwidth being so crappy and people complaining about their <i>ample[/] 3gigs being used up too quickly. Well you see, dear uninformed moron, that the only explanation for that is as follows: people are getting attacked by mysterious, evil interweb-wizards who conjur up bandwidth-eating phantasms to devour your</i> bandwidth - <b>personally!</b> So it's not our fault! Honest! It's them wizards."

<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

He who does not understand the value of war at the right time, cannot comprehend the value of life at any time - Anonymous
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by KnKyJ</i>
Telkom is basically telling their customers: "You might have heard rumours about our bandwidth being so crappy and people complaining about their <i>ample[/] 3gigs being used up too quickly. Well you see, dear uninformed moron, that the only explanation for that is as follows: people are getting attacked by mysterious, evil interweb-wizards who conjur up bandwidth-eating phantasms to devour your</i> bandwidth - <b>personally!</b> So it's not our fault! Honest! It's them wizards."
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Seems that myadsl.co.za is causing Telkom to do some damage limitation.

Telkom ... the spanner in .COM
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by KnKyJ</i>
<br />first of all, celeborn, you have to be pretty dense not to notice such a bandwidth-heavy trojan/worm. secondly, yes I agree that there are such worms/trojans in existence, but the odds of getting infected with such a specific one is just too slim to blame and entire telecomm company's crappy bandwidth on.

they're just preying on the uninformed, paranoid consumer which unfortunately makes up most of telkom's customers
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Hi,

OK lets do a little math here. The current service that Telkom offers us has an upstream of 256kb/s. Supposing one were to contract something like the blaster virus, lets see what damange they could do in a 24 hour period, when left unchecked.

(256kb/8)*60s*60m*24h == +-2764800kB == +-2768MB == +-2.7GB

That is ONE ADSL user. Now for most large ISP's in the states 2.7GB over a 24 hour period isnt all that much. How about 1000 ADSL users over a 24 hour period ? All of a sudden it becomes a little more serious. 1000 zombies is a nice small amount, lets talk 10 000 or 100 000 if we want to be realistic. I've used the blaster virus example a few times now, and the only reason is because it was one of the more recent. Did you take a look at the international infection rate?

"Who would be that stupid?"/"who wouldn't notice a virus using all that b/w?"
Surprisingly quite a lot of people. Yet again this is why such trojans/viruses are so dangerous. 1000 users who are totally oblivious to their infection is NOT unlikely within South Africa, especially with "highspeed internet" becoming more readily available.

If you or anybody else dont believe the kind of damage that can be done with a relatively small amount of ingenuity and a bit bandwidth, then you should really sit down and do some research.

In many ways Telkom are copping out, but generally where theres smoke theres fire. Most "a monster ate my bandwidth" complaints are due to people not actually knowing what is running on their computer/LAN. Telkom need to get their **** together, but having said that, South Africans need to get a clue and educate themselves. We like playing the blame game, it seems to be in our blood.

Celery
 
I assume that the vast majority of people on this forum are fairly well clued-up regarding virii, worms, trojan horses and the like.

Hands up all of those who DON'T have anti-virus s/ware, Zone Alarm type s/ware and anti-spyware loaded and constantly updated. I bet there are very few.

Please do not patronise us.

Wendy

Wendy Goode
Cape Town
South Africa
 
They are damn good at blame shifting

The opposite of war is not peace, It's creation
Jonathan Larson Rent
 
I'm not questioning the effectiveness of modern virii, I'm questioning the likeliness of so many people's bandwidth actually being spent <i>right now</i> to make it a relevant scapegoat, and also if telkom has evidence of this happening...enough so to justify that article?
 
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