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Been using them for years, as its one of the only shops i can find Pentax products, always been happy with them.
Some years back I asked the head of Pentax/Ricoh SA why Pentax camera are so much more expensive than canon. He said that canon SA is a subsidiary of the parent company, while nikon and Pentax locally are separate companies who buy from the parent companies. Apparently this has a massive impact on the import duties, making canon significantly cheaper locally.This was in 2012, but I found for Canon SA was cheaper or cost the same as the US and Singapore.