Your temu orders

Superjakes said:
It was probably mentioned before and I cannot be arsed to go and find it, but the Price Adjustment button in the Temu app is useful - any price reduction in 30 days after your order can be credited to your account.
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I've had price reduction 2 months after receiving the order.. well worth it the credit towards the next order lol
 
Have Temu prices in general gone up? Checked app today, first time in an while, and everything seems more expensive than last time.
 
Superjakes said:
My order was shipped by Fastway from the get go. The tax payment options were Peach Payments (which says it supports Apple Pay, but really doesn't) or Ozow (who wants me to put my banking credentials into their site). I eventually managed to pay it by debit card on Peach Payments, after Apple Pay failed multiple times on multiple browsers. Has anybody had that before? Also, am I being old and paranoid about Ozow?
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Just use a VCC card on checkout and then delete it once the payment it done.
Icemanbrfc said:
I've had price reduction 2 months after receiving the order.. well worth it the credit towards the next order lol
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Can't you only do that 30 days after order?
 
anyone had issues paying for customs?
Peach Payments kept throwing errors for me.
Payment suddenly went through after a random refresh, but doesn't seem to have updated my order status as paid
 
Superjakes said:
My order was shipped by Fastway from the get go. The tax payment options were Peach Payments (which says it supports Apple Pay, but really doesn't) or Ozow (who wants me to put my banking credentials into their site). I eventually managed to pay it by debit card on Peach Payments, after Apple Pay failed multiple times on multiple browsers. Has anybody had that before? Also, am I being old and paranoid about Ozow?
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Just saw your message - I also struggled. And Fastway doesn't answer their chat lines.

I'm in your boat regarding Ozow - if something goes wrong, the bank won't be liable as you gave your login credentials to a 3rd party.
 
Icemanbrfc said:
Yep, also seeing things where prices are dropping..so they are upping the minimum order value, but dropping prices on the items.. wonder if this is another way for them to drive more purchases in terms of quantity.
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The prices fluctuate all the time, which is why the Price Adjustment button works. If you keep coming back and clicking it, chances are good you could get anything up to 25% off your order value refunded as credits. But if you buy it for it's low threshold price, you probably won't get a price adjustment become available. I have no idea what windows the prices work on, seems down to the seller to some extent to set the price and then temu's AI and algorithms appear to do the rest.
As far as I can tell, minimum order value seems like a poorly enacted way to reduce losses to people making small orders or claiming back big coupon or cashback deals. In effect, it not unfair at all (aside from how it's been implemented and cannot be managed by support staff), considering what they give and what you get. I've also noticed the min order price sometimes returns to R200. I have a second account that has stayed on R200 the whole time. There seems to be some randomization seed attached to each account number also which changes your experience. There is nothing to stop you opening a new account, and start afresh.

I'm almost certain these orders cost Temu a lot more than they cost the customer, but they're soaking up the pain in order to make a market impact. How long they will be willing to do so is anybody's guess.
 
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airborne said:
Just use a VCC card on checkout and then delete it once the payment it done.

Can't you only do that 30 days after order?
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The point of a virtual credit card is you don't need to delete it. The CCV number needed to authorise a payment is constantly changing.
 
hellfire said:
Just saw your message - I also struggled. And Fastway doesn't answer their chat lines.

I'm in your boat regarding Ozow - if something goes wrong, the bank won't be liable as you gave your login credentials to a 3rd party.
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Contact Temu on the support chat if you haven't already tried. They can be quite good sometimes, usually the support staff try their best to be helpful, but they can be limited by unknown factors.
I must have received about 50 deliveries so far. I have learned to be patient because my previous go to was Aliexpress or even Wish.com and those deliveries take so long you forget they're coming. Then you get a random message from the post office that looks like a phishing SMS saying you must pick up your package NOW!!!! Oh, and you have to pay for them bringing it from the EC for you to CT. It really is a sucky experience that you also pay delivery charges on, so to me Temu is a freaken miracle compared to using those systems and I hope it lasts a while so I can stock up on things for my life. Sometimes you can find things cheaper on takealot. Usually if it's very light, you will find crazy bargain deals on Temu. They've set thresholds really low, so I don't know why people are complaining all the time. The delivery service is top notch compared to the others (And Temu is fronting the healthy cost of couriering it to your door via air from China, which they've managed to optimize by making service carriers comply with a huge list of requirements, such as regular reporting of your parcel status) unless you're willing to drop about R1000 - R3000 alone on a one to two-week DHL delivery charge from Aliexpress as they ludicrously charge on so many items. Then things can go wrong and sellers sometimes want to back out after realising they have undercharged on a delivery. It's just outdated and not great - but they do have a much wider selection of products including a lot of industrial things which can be incredibly desirable and useful, even if they are Chinese.

I think it's a good thing having a decent min charge just considering the environmental impact alone of a long range air delivery. If people exploit it, it will have large scale consequences. What pisses me off is that i have vouchers that have a min spend of R300 and R600, but the voucher reduces the total cost, so you still need to buy a min of R856 now to get R200 off, whereas I used to get a33% discount by getting as close as I could to R600, and only spend R400 in actual cost. The R100 off R300 also then becomes R100 off R856, so I wouldn't use it.

If they would let me combine the vouchers it would be no problem. But this and an experience in Fishland where I will need rougly 2 tons of fish food to complete a game (this happened a bit more than half way through the regular length of the normal game, which is already ages). Typically, the feeding rate only reaches this difficult when you are at the end of your last fish. I still need another 14 fish, feeding at 0.02% - 0.01% per 10 grams of fish food. Do the math. It's clearly impossible. Yet the customer staff are and temu bot implore you to keep going and invite more friends! lol. Not great life advice to be giving.

So the only thing I can do is try and create a new account and start again.
I've already won farmland and fishland three times over two accounts so maybe Temu have had enough of handing me free prizes and vouchers that have wasted so many people's time and energy. One of my accounts has blocked farmland. I find farmland a bit quicker, but everyone's experience seems to vary. It's weird, to say the least.

Usually, I would add another order right after the first I used a coupon on, so they could hopefully try combine it before its sent (which usually does happen). So I wouldn't feel too self-conscious about spending R600 and getting R900 worth of already discounted goods. I would consider the savings outweigh the customs cost and actually I still save a bit more on the already heavily discounted prices I'm buying and get reimbursed mystery amounts with the Price Adjustment button. I feel like I've saved myself bucket loads, but at the same time invested way more money that i would have ever been willing to anywhere else because it feels like such a hot and short-lived opportunity... So beware of falling into the trap where you will be paying back credit cards for years if you are ever able to get out of your debt at all, not to mention the other trap of investing your life hours into staring at a screen and repetitively pushing a virtual button tens of thousands of times to get some trinkets.
 
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subsonictonic said:
The point of a virtual credit card is you don't need to delete it. The CCV number needed to authorise a payment is constantly changing.
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But even better to delete it once used. I temporarily block all my cards and unblock when I went to use them. The cards linked to subscriptions I leave unblocked but set the monthly limit to the subscription amount
 
Speedster said:
But even better to delete it once used. I temporarily block all my cards and unblock when I went to use them. The cards linked to subscriptions I leave unblocked but set the monthly limit to the subscription amount
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If you don't mind the process of doing it, sure! The CCV number you use is valid for a number of minutes so you were on a bad link and they had a system to quickly exploit the details you gave them, they have that window. But then again you likely wouldn't be able to cancel your card fast enough unless you had it open and ready to click to button. It only takes seconds to recycle the details you input, or you may be paying your money straight to an attacker's account in which case virtual credit card or not, you paid them willfully. Your bank should pick it up anyway as an unauthorised transaction. I feel safe knowing the CCV number updates itself as most attackers would not be able to process your details in time before it expires. At least for now...
 
hellfire said:
anyone had issues paying for customs?
Peach Payments kept throwing errors for me.
Payment suddenly went through after a random refresh, but doesn't seem to have updated my order status as paid
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One of my ladies is having the same problem since yesterday.
 
Grubscrew said:
One of my ladies is having the same problem since yesterday.
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I've also had that issue once or twice. Just come back and try again later. Seems the system has issues from time to time but nothing to be concerned about. And the quickest way I found to pay it is by using the credit card scan pay option, scanning in the barcode and paying from my virtual credit card. Done. Takes about a minute.
 
Still sitting with minimum R556 cart.... even after emptying it...
 
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Madhawk said:
Still sitting with minimum R556 cart.... even after empty it...
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Just to feed back from my experience, I sat for about an hour dealing with various people in customer service last night and they kept telling me the same thing about economising packaging blah blah blah... They couldn't say why it had gone up or anything, even though there are people showing you how to get it reduced online. That is not the experience we have in South Africa, nobody can change this limit, which seems to vary for some people back and forth after making an order. Best way to avoid it I guess would be creating another account.
 
subsonictonic said:
If you don't mind the process of doing it, sure! The CCV number you use is valid for a number of minutes so you were on a bad link and they had a system to quickly exploit the details you gave them, they have that window. But then again you likely wouldn't be able to cancel your card fast enough unless you had it open and ready to click to button. It only takes seconds to recycle the details you input, or you may be paying your money straight to an attacker's account in which case virtual credit card or not, you paid them willfully. Your bank should pick it up anyway as an unauthorised transaction. I feel safe knowing the CCV number updates itself as most attackers would not be able to process your details in time before it expires. At least for now...
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Or your card gets added to a payment wallet. Once added, no CVV required. Or card details are used at a merchant that doesn't use CVV. Just block/delete the card - it takes all of 10 sec.
 
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