Your temu orders

off topic...
I placed my 1st order with SUNSKY today. They also use Buffalo and their variety and prices seem good. The item I was looking for, I could only get from them and Aliexpress, which I no longer use, as their shipping is not competitive
 
Major Bowner said:
For anyone interested, logged a return on a pair of shoes last night, Buffalo fetched it from me this morning. No cost, and full tracking with updates available. How's that for service? Local companies could learn a thing or 2
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Refund received less than 24hrs after collection. Seems like the returned items get inspected in jhb and are probably sent off as larger batches back to China.
 
RedViking said:
Do one get the tax and import duties back as well when doing a refund or return ?
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No. The government takes the money and does not refund you. In fact if your item dies and you send it back, and they send you a replacement, you will pay tax and duty a second time on the thing.

The government is allowed to do this for reasons. It's like, you have no rights at the border. Customs is above local law. It's probably like this because 1. Customs under the National Party was hardcore to protect local markets, be a nanny state and to give it to the "soutpie11e". 2 Majority of the voters are not impacted by this. For some reason people also don't sue the state in class action lawsuits.
 
tetrasect said:
Nope. You usually pay taxes on the price you paid. That's why you don't pay 500 bucks taxes on a 1000 rand order that was originally 3000 rand with 65% off.
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If your discount is too generous customs will ask for proof of payment though. So you may have to show your credit card statement or wire transfer statement from the bank.
 
Mirai said:
If your discount is too generous customs will ask for proof of payment though. So you may have to show your credit card statement or wire transfer statement from the bank.
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Yeah and if they don't like the fact that you bought a TV for $1 on Black Friday they can use one of the other types of valuation to screw you, completely legally.

This is from the SARS website:

What is Valuation?​


Customs values are set by the General Agreement on Tariffs and Trade (GATT) valuation code, which involves six valuation methods. The GATT Agreement on customs valuation has been accepted by all major trading countries. The Valuation Agreement prescribes six methods of valuation which must be applied in strict hierarchical order. Thus, if the transaction value cannot be ascertained in terms of Article 1, Article 2 must be tried, and so on. The methods, in order of precedence, are:

  1. The transaction value of the goods, i.e. the price actually paid or payable
  2. The transaction value of identical goods
  3. The transaction value of similar goods
  4. The “deductive” method (where the customs value is derived from the selling price of the imported goods in the Republic)
  5. The “computed” method (where the value is derived from the built-up cost of the imported goods);
  6. The so-called “fall back” method, being one of the other five methods applied more flexibly.

However, the majority of goods are valued using method one, which is the actual price paid or payable by the buyer of the goods. The “free on board” price forms the basis for the value, but allows for certain deductions (such as interest charged on extended payment terms) and additions (such as certain royalties). Customs officials pay particular attention to:

  • The relationship between the buyer and seller
  • Payments outside of the normal transactions (such as royalties and licence fees)
  • Restrictions that have been placed on the buyer.

These factors can result in the price being increased for the purpose of determining customs value, directly affecting the duty payable.
 
tetrasect said:
Yeah and if they don't like the fact that you bought a TV for $1 on Black Friday they can use one of the other types of valuation to screw you, completely legally.

This is from the SARS website:

What is Valuation?​


Customs values are set by the General Agreement on Tariffs and Trade (GATT) valuation code, which involves six valuation methods. The GATT Agreement on customs valuation has been accepted by all major trading countries. The Valuation Agreement prescribes six methods of valuation which must be applied in strict hierarchical order. Thus, if the transaction value cannot be ascertained in terms of Article 1, Article 2 must be tried, and so on. The methods, in order of precedence, are:

  1. The transaction value of the goods, i.e. the price actually paid or payable
  2. The transaction value of identical goods
  3. The transaction value of similar goods
  4. The “deductive” method (where the customs value is derived from the selling price of the imported goods in the Republic)
  5. The “computed” method (where the value is derived from the built-up cost of the imported goods);
  6. The so-called “fall back” method, being one of the other five methods applied more flexibly.

However, the majority of goods are valued using method one, which is the actual price paid or payable by the buyer of the goods. The “free on board” price forms the basis for the value, but allows for certain deductions (such as interest charged on extended payment terms) and additions (such as certain royalties). Customs officials pay particular attention to:

  • The relationship between the buyer and seller
  • Payments outside of the normal transactions (such as royalties and licence fees)
  • Restrictions that have been placed on the buyer.

These factors can result in the price being increased for the purpose of determining customs value, directly affecting the duty payable.
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Customs are dirt bags. They also always assume the highest duty/fee. There is hostile intent or prejudice toward the taxpayer. We have to remember the goods they are assessing are OUR PROPERTY. We paid for them and we are the same people who fund the government and generate wealth and forex for this country. Yet we are treated like criminals by these people. It's hard to appeal their decisions or even contact them. SA touts human rights and other bullsh-t but that's all out the window here.

I can already imagine a scenario where a shipper marks an item's country of origin incorrectly, so it's not say from the EU or the US where many things are duty free but instead from say an Asian country where duties are levied. You then get to pay extra but if customs spots the mistake they'll charge you a penalty fee for the shipper's mistake although you may I suppose then not get charged the duty if say they see the mistake was in their favour.

I also think the customs should differentiate internet shopping vs professional companies importing multiple items for resale. Maybe that happens but then maybe not.
 
tetrasect said:
Nope. You usually pay taxes on the price you paid. That's why you don't pay 500 bucks taxes on a 1000 rand order that was originally 3000 rand with 65% off.
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I am pretty sure they do because I paid taxes on free stuff. They tax each item individually on their own category.
 
RedViking said:
Do one get the tax and import duties back as well when doing a refund or return ?
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No chance. If you request reshipment you pay customs a 2nd time. I did just one item in my shipment for being incomplete and Temu reshipped the item but with the original order amount so customs is 150% the item's price on an item I already paid customs. Temu refuses to assist. Delivery company for reshipment who handles customs is fastway, a scam company who doesn't respond on email.

You can't query if the customs is wrong category.

Also for free items you pay customs as well on the original amount.

That is why I can't wait for Amazon in SA as customs is just such a major pain and shipping from the US or China directly is so expensive.
 
Bundu said:
off topic...
I placed my 1st order with SUNSKY today. They also use Buffalo and their variety and prices seem good. The item I was looking for, I could only get from them and Aliexpress, which I no longer use, as their shipping is not competitive
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I saw they use Buffalo for cheap items and other companies like Aramex for expensive items.

However Buffalo delivery it not free and even more expensive for example I check an item worth R200 and delivery fee is R300 from Buffalo.
 
skimread said:
I saw they use Buffalo for cheap items and other companies like Aramex for expensive items.

However Buffalo delivery it not free and even more expensive for example I check an item worth R200 and delivery fee is R300 from Buffalo.
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yeah, the item I ordered had shipping costs close to item costs, but there were no other options to get the item elsewhere and the total costs were acceptable
 
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