Zyxel P-660HW-T3 v2 Modem Problems

[Superjakes]

Hi Guys,

I have the above mentioned modem, which decided to give me problems last night. All of a sudden (while surfing), it just disconnected and refused to reconnect even after restarting it. I contacted Telkom, and according to them my line is fine. They advised me to reset the modem, which I did, but I can still not connect it to the internet. Has anybody experienced something similar with this type of modem? Could a firmware upgrade fix this? Could setting it up manually (instead of using the wizard) fix this? Any other suggestions?

Please help!

Thanks,
J

Can one of the mods please move this to the correct thread?

 

[Sparhawk]

Contact Rectron Technical Department for assistance 011 203 1000. They are the Zyxel agents and should be able to assist you.

 

[kilos]

Open up Hyperterminal and connect to the right COM port

Lookup up the Hayes command set and type in the following:

atdt<TELKOM MODEM NO> ENTER remove <>

Look if the modem gets dialtone and then dial out via tone method and not pulse method (d-dial. t-tone in the atdt)

at&f - reset to default configurations

Establish of the modem connected to the remote modem , check to see if the line is dropped and iof their are any errors

http://michaelgellis.tripod.com/modem.html