MTN website woes: response
MTN has told MyBroadband that it is aware of the bugs affecting its revamped website and is working to resolve them.
“We have a team that is dedicated to working around the clock to fix and rectify the problems experienced by users,” said Ryan Gould, MTN SA brand and communications general manager.
Gould confirmed that the new MTN.co.za website went live on 5 September 2013 after the mobile operator started a project to re-engineer its website.
According to Gould, the aim was to provide their customers with a single platform for information on services and product offerings, as well as offer a place to buy MTN products and services online.
“All the previous MTN sites, MTN.co.za, MTNsp.co.za, MTN Business.co.za, MTN Active.co.za, now fall within one single site,” Gould said.
Unfortunately the new MTN SA site has experienced teething problems, Gould said.
“We hope to stabilise the site to its optimal level soon.”
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