What's going on with Axxess Lite?

that does look rather bad,

I have a 4mb line with DL of 0.53 and UP of 0.43
Tried resetting router etc?
 
I'm in Cape Town and getting full speed (10Mbps) on my Axxess Lite account. Have you tried testing with another account from a differest ISP? The problem's highly unlikely to be with Axxess.
 
I'm in Cape Town and getting full speed (10Mbps) on my Axxess Lite account. Have you tried testing with another account from a differest ISP? The problem's highly unlikely to be with Axxess.

I tried to but I can't find an ISP I can sign up with without the need of an SA ID, which i don't have. any suggestions what ISP I could try? I want to switch anyway.

add: slowly going back to normal

I wish they would upgrade my line in Strand to 10mbit
 
might have something to do with telkom, I'm in the queue for 68 minutes already. lol

update: 83 mins

update: almost 100 mins, I'm giving up
 
Last edited:
give us a tracert to local or international site so we can see if its congestion on the exchange

good idea

traceroute to www.l.google.com (196.23.168.147), 64 hops max, 52 byte packets
1 dd-wrt (192.168.2.1) 1.243 ms 1.018 ms 0.897 ms
2 192.168.1.1 (192.168.1.1) 2.001 ms 2.055 ms 1.876 ms
3 196-210-146-129.dynamic.isadsl.co.za (196.210.146.129) 31.939 ms 45.533 ms 22.360 ms
4 cdsl2-rba-vl2663.ip.isnet.net (196.38.73.25) 50.133 ms 45.193 ms 47.185 ms
5 cdsl2-rba-vl150.ip.isnet.net (196.38.73.9) 55.957 ms 45.909 ms 50.387 ms
6 csw3-pkl-gi1-2.ip.isnet.net (168.209.1.201) 59.005 ms 47.862 ms 53.850 ms
7 * * *
8 * * *
9 * * *
10 * * *

traceroute to mybroadband.co.za (41.203.21.136), 64 hops max, 52 byte packets
1 dd-wrt (192.168.2.1) 3.191 ms 1.017 ms 0.905 ms
2 192.168.1.1 (192.168.1.1) 2.566 ms 2.334 ms 2.215 ms
3 196-210-146-129.dynamic.isadsl.co.za (196.210.146.129) 23.119 ms 30.245 ms 22.938 ms
4 cdsl1-rba-vl2460.ip.isnet.net (196.38.72.217) 44.656 ms 44.360 ms 43.676 ms
5 cdsl1-rba-vl150.ip.isnet.net (196.38.73.17) 59.656 ms 64.866 ms 55.978 ms
6 168.209.1.139 (168.209.1.139) 51.538 ms 57.399 ms 59.649 ms
7 168.209.1.179 (168.209.1.179) 54.059 ms 114.004 ms 48.532 ms
8 ge0-1.br1.jnb7.za.mtnbusiness.net (196.30.228.241) 44.074 ms 45.168 ms 57.796 ms
9 ge0-1.cr1.jnb7.za.mtnbusiness.net (196.30.228.122) 55.168 ms 71.793 ms 81.572 ms
10 ge11-0-0.gw2.jnb6.za.mtnbusiness.net (196.30.1.22) 68.740 ms
196.30.1.21 (196.30.1.21) 67.028 ms
ge11-0-0.gw2.jnb6.za.mtnbusiness.net (196.30.1.22) 48.253 ms
11 vlan9.hr3.jnb6.za.mtnbusiness.net (196.30.156.136) 47.727 ms 46.974 ms 55.081 ms
12 196.30.213.108 (196.30.213.108) 53.395 ms 51.937 ms 62.797 ms
13 firewall1.jnb2.host-h.net (196.7.216.173) 48.842 ms 45.264 ms 45.600 ms
14 mybroadband.co.za (41.203.21.136) 45.898 ms 45.490 ms 52.553 ms

traceroute: Warning: www.ebay.co.uk has multiple addresses; using 66.211.181.20
traceroute to hp-intl-uk.ebay.com (66.211.181.20), 64 hops max, 52 byte packets
1 dd-wrt (192.168.2.1) 1.249 ms 0.922 ms 0.921 ms
2 192.168.1.1 (192.168.1.1) 2.113 ms 1.873 ms 1.902 ms
3 196-210-146-129.dynamic.isadsl.co.za (196.210.146.129) 22.504 ms 22.388 ms 21.988 ms
4 cdsl2-rba-vl2663.ip.isnet.net (196.38.73.25) 45.296 ms 45.283 ms 45.874 ms
5 cdsl2-rba-vl150.ip.isnet.net (196.38.73.9) 49.042 ms 45.617 ms 44.767 ms
6 core1b-rba-te2-0-1.ip.isnet.net (168.209.1.181) 73.659 ms 91.167 ms 79.223 ms
7 mi-za-rba-p5-gi2-0-0-309.ip.isnet.net (168.209.164.23) 297.217 ms 380.135 ms 409.774 ms
8 168.209.163.5 (168.209.163.5) 306.893 ms 354.062 ms 306.942 ms
9 core1a-ny-gi1-0-0-309.ip.isnet.net (168.209.164.60) 307.122 ms 295.412 ms 295.366 ms
10 168.209.244.21 (168.209.244.21) 298.093 ms 327.317 ms 409.401 ms
11 te4-4.ccr01.jfk06.atlas.cogentco.com (38.104.166.157) 409.304 ms 408.794 ms 320.835 ms
12 te2-1.mpd01.jfk01.atlas.cogentco.com (154.54.24.217) 395.645 ms 408.681 ms 295.976 ms
13 te0-3-0-7.mpd21.jfk02.atlas.cogentco.com (154.54.24.146) 318.077 ms
te0-3-0-7.mpd22.jfk02.atlas.cogentco.com (154.54.1.209) 408.399 ms
te0-4-0-6.mpd21.jfk02.atlas.cogentco.com (154.54.1.174) 407.817 ms
14 te8-7.mpd01.jfk05.atlas.cogentco.com (154.54.3.166) 305.999 ms
te8-8.mpd01.jfk05.atlas.cogentco.com (154.54.26.62) 409.088 ms
te7-8.mpd01.jfk05.atlas.cogentco.com (154.54.3.98) 408.062 ms
15 206.111.13.129.ptr.us.xo.net (206.111.13.129) 299.712 ms
xo.jfk05.atlas.cogentco.com (154.54.10.182) 414.307 ms
206.111.13.129.ptr.us.xo.net (206.111.13.129) 408.331 ms
16 te0-12-2-0.rar3.nyc-ny.us.xo.net (207.88.12.173) 301.274 ms 299.334 ms 318.493 ms
17 207.88.14.62.ptr.us.xo.net (207.88.14.62) 409.241 ms 578.341 ms 452.926 ms
18 * * *
 
I'm having the same issue.
I think it's an IS thing, 'cause I'm getting it on both my axxess lite and afrihost uncapped accounts and I'm in joburg.
Both of them go through IS, so it looks like that's the issue.
 
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