[Need Help] MWeb blocks certain sites

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Hotstix

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Hello everyone. This is my first post. I have joined because i need assistance as i really don't know anymore...
The scenario is as follows:

I had my Telkom Voice Line with MWeb 384 Uncapped-Shaped-All inclusive.
I upgraded this to 1024 Uncapped-Shaped-All inclusive.
My line was upgraded on the 11th, and i have been getting +-100kb (or kB i'm not sure) download speed as i was expecting.
But on about the 18th i started to get issues where certain download pages don't load.
This sort of fixed itself on the 20th, but started again on the 28th.

I experience this with download sites. Sites like Letitbit, MegaShares, FileSonic, FileServe, MegaUpload, etc.
But other sites work. Sites like Rapidshare, Diglo & UploadStation.

The weird thing though is that i can get to the home page of the site, but not the download page (not even the download itself)
So as an example, i can get to: http://letitbit.net/
But i cannot get to: http://letitbit.net/download/1525508/97168.97c7c6ce5f57aefd5d991b808366/01.zip.html
So it does not appear to block the domain.

I have tried a completely new Router, and a different PC, but the issue still occurs. The site deffinately works on 3G.

MWeb support is useless because they don't phone when they say they will, and insist this is a shaping issue.

My question is if this could be shaping? Even if i try this connection @21:00 at night.
Why would it suddenly stop like this after working great for months?
Could this be due to upgrading?
Could this be for some reason i upgraded to 1MB, but am still under the 384 profile and thus throttled?
Is there anything i can try from my side or do i have to wait and see IF support wants to get back to me?

Any help would be greatly appreciated.

*PS: I am not out to bad mouth MWeb, but i am not getting support and need help!!!
 
As an AH customer I can confirm the throttling around P2P sites, my FS sucks with downloads but yet RS works just fine. I have a theory that most users are now downloading through FS and hence their ports are shaped more heavily than say Rapidshare (who lost a lot of users lately due to policy changes) by ISPees .
 
Hotstix said:
Hello everyone. This is my first post. I have joined because i need assistance as i really don't know anymore...
The scenario is as follows:

I had my Telkom Voice Line with MWeb 384 Uncapped-Shaped-All inclusive.
I upgraded this to 1024 Uncapped-Shaped-All inclusive.
My line was upgraded on the 11th, and i have been getting +-100kb (or kB i'm not sure) download speed as i was expecting.
But on about the 18th i started to get issues where certain download pages don't load.
This sort of fixed itself on the 20th, but started again on the 28th.

I experience this with download sites. Sites like Letitbit, MegaShares, FileSonic, FileServe, MegaUpload, etc.
But other sites work. Sites like Rapidshare, Diglo & UploadStation.

The weird thing though is that i can get to the home page of the site, but not the download page (not even the download itself)
So as an example, i can get to: http://letitbit.net/
But i cannot get to: http://letitbit.net/download/1525508/97168.97c7c6ce5f57aefd5d991b808366/01.zip.html
So it does not appear to block the domain.

I have tried a completely new Router, and a different PC, but the issue still occurs. The site deffinately works on 3G.

MWeb support is useless because they don't phone when they say they will, and insist this is a shaping issue.

My question is if this could be shaping? Even if i try this connection @21:00 at night.
Why would it suddenly stop like this after working great for months?
Could this be due to upgrading?
Could this be for some reason i upgraded to 1MB, but am still under the 384 profile and thus throttled?
Is there anything i can try from my side or do i have to wait and see IF support wants to get back to me?

Any help would be greatly appreciated.

*PS: I am not out to bad mouth MWeb, but i am not getting support and need help!!!
Click to expand...

It's because of stuff like this that I moved to Openweb GOLD.
 
Seriously though Qwiksilver, does an ISP change make that much of a difference? I have tried a few and they all pretty much the same to me.
 
Oh great! And tech support cannot mention this?
Well I'll wait for the weekend with crossed fingers.

@saixbot: I'm fairly sure shaping will still load the download's countdown page... I've had shaping issues with MegaUpload from when I got mweb, and the symptoms are different.
 
I've had this problem with a Cybersmart reseller. Though I don't use file hosting sites much I have problems accessing certian vpn sites as well as a few music and other random ones.

Tried accessing all those sites from a Telkom, WA and Afrihost account. Guess what?

...they all work. :rolleyes:
 
saixbot said:
Seriously though Qwiksilver, does an ISP change make that much of a difference? I have tried a few and they all pretty much the same to me.
Click to expand...

Well OpenWeb gold is has a lower contention ratio and a slightly higher price, you get what you pay for, Mweb and Afrihost are cheap thus having more users
 
I also had issues with certain links not working the past few weeks on my Mweb connection. I highly doubt that it's a shaping issue, because then they'll have to shape it to like 1 byte/s or something so slow that NetLimiter doesn't even detect it, and the browser just keeps on waiting forever for the page/download to begin.

It was mostly with random file sharing sites like MegaUpload, but I had also had it once with a YouTube video.
Then switching over to my Afrihost account the download immediately started - and I kept my DNS settings EXACTLY the same.

This issue might be related as to why people can't join the HoN (Heroes of Neverth) server on Mweb?
 
saixbot said:
As an AH customer I can confirm the throttling around P2P sites, my FS sucks with downloads but yet RS works just fine. I have a theory that most users are now downloading through FS and hence their ports are shaped more heavily than say Rapidshare (who lost a lot of users lately due to policy changes) by ISPees .
Click to expand...

What policy changes have been made wrt rapidshare? Out of interest...
 
To be honest its been a while and I forget the nuts and bolts, but I remember them implementing a points system - or along those lines - it was also discussed on this forum sometime back. Most of the sites I now use don't even host RS links. I just need a site that allows me to download without complicating things ;)
 
You do not buy a RS account with unlimited access for x-time.
You now buy "rapids" used as currency for a download.
 
This is why i joined Plugg.

I can surf anything i want, whenever i want.
 
So MWeb phoned me today...
After discussions they decided to phone me on Monday.
So I guess it's hurry up & wait :wtf:
 
Many MWEB users were having issues with some filehosting sites over the past 2 weeks. However, since the weekend upgrade, all sites seem to be working at full speed.
 
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