Vanilla Promotion and Trial Accounts

MrBEEP

Openweb Representative
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Hey Friends,

We have had alot of queries regarding this via email, thus I will post it here.

Our Vanilla promotion is currently on:


1Mbps Vanilla Uncapped – R108pm!
2Mbps Vanilla Uncapped – R219pm!
4Mbps Vanilla Uncapped – R379pm!
10Mbps Vanilla Uncapped – R689pm!


Also, we are still offering complimentary trial accounts if you would like to try OpenWeb before purchasing.
 
Awesome Prices!

I just got November free- December debit order just went off :D

I see existing customers can't switch- do I need to cancel the current package then sign up again? :confused:

Or can I request now to move to the 1Mbps Vanilla from 1Jan?
 
Could i get a test account :)

Or alternatively someone with a 1MB line post speeds and latency's.
with your general experience of the product

Like i said in OW other thread, I need to have an account that can cope with gaming and TS3 without shaping me to hell when it become impossible to do either


Just a question, stupid as it might be, I currently have a 1mb line, I could afford OW's 2MB uncapped, I wouldnt be able to use it to its full potential right? Seeing as i would need to upgrade my telkom line?
 
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Hi Grizz,

Kindly email [email protected] for a trial account :)

Could i get a test account :)

Or alternatively someone with a 1MB line post speeds and latency's.
with your general experience of the product

Like i said in OW other thread, I need to have an account that can cope with gaming and TS3 without shaping me to hell when it become impossible to do either


Just a question, stupid as it might be, I currently have a 1mb line, I could afford OW's 2MB uncapped, I wouldnt be able to use it to its full potential right? Seeing as i would need to upgrade my telkom line?
 
Hi Budza

If you are on a current promotion, you will first have to submit your notice for the current account.

I just got November free- December debit order just went off :D

I see existing customers can't switch- do I need to cancel the current package then sign up again? :confused:

Or can I request now to move to the 1Mbps Vanilla from 1Jan?
 
Just a question, stupid as it might be, I currently have a 1mb line, I could afford OW's 2MB uncapped, I wouldnt be able to use it to its full potential right? Seeing as i would need to upgrade my telkom line?

Your connection runs at whichever is the lower of the two between your line and account speed. There's a slight advantage to running a slower account on a faster line, but the only time that's even practical is if you're on 4mb+ speeds as Telkom doesn't differentiate between 4mb or 10mb lines. There is absolutely no point in doing it the other way around however.
 
It is a no fuss account.

It does what it says on the box. It is shaped during busy periods, and unshape when the network is not busy. In Vanilla's case is around 50% of any given month.


What does the 'vanilla' entail?
 
I'm keen on applying for this, but even though I have R2k in my wallet, I currently have R0 in my bank account. If I signed up for it now, would I have time until tomorrow before the debit comes off?
 
Hey Arksun,

The debit will come off early next week
 
I just went to an ATM and made a deposit. Singed up about half an hour ago :)

How long roughly until I will get an adsl login? REALLY eager to get off afrihost
 
Hi Arksun,

Please email [email protected] with the proof of payment so that we can process it for you :)

I just went to an ATM and made a deposit. Singed up about half an hour ago :)

How long roughly until I will get an adsl login? REALLY eager to get off afrihost
 
Have you received your new details?

i selected the debit order option. i should've been more specific there, i deposited into my bank account to make sure there are no billing problems
 
Your current 2 specials - Pre Christmas unshaped capped accounts and Vanilla Uncapped.

Could you please advise me when they will end it, i dont want to wait if i miss out.

And a rather interesting question: Your "PRE christmas special"
What sort of account is that? Budget capped or Gold?

Your Vanilla uncapped image is wrong :P pointing it out
4puid1.png
 
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Hi Grizz,

Capped promotion: Budget

Please refresh the page, as the graphic is correct.

Once all accounts are sold out, the promotion will end. I'm afraid we cannot say when this will happen, as it all depends on how quickly we sell the stock available :)

Your current 2 specials - Pre Christmas unshaped capped accounts and Vanilla Uncapped.

Could you please advise me when they will end it, i dont want to wait if i miss out.

And a rather interesting question: Your "PRE christmas special"
What sort of account is that? Budget capped or Gold?

Your Vanilla uncapped image is wrong :P pointing it out
4puid1.png
 
Two questions:
If I sign up now will the price remain the same for the duration of the contract?

Being IS accounts are they similar, as in will I be able to do around 200GB/m on the 10Mb account without being "managed" to 50kB/s, to what AfriFail and Axxsht used to resell before their move to MTN?
 
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