Telkom International slow

@ ranger can we have an official take on when uncapped accounts will be soft capped please.

e.g a 1M account will be capped when you reach x amount
a 2M account will be capped when you reach y amount and so on

I see that with an uncapped account we can no longer monitor out data usage on the Telkom Tracker. This becomes frustrating when we are trying to stay in these set limits. Can we not have a Telkom tool to do this please
 
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eyusuf said:
My ping just went through the roof (380+) with alot of lag. It was go1od for a couple of days - connection quality is quite erratic at the moment.
Click to expand...
Still the same for me too... completely erratic with lots of trips to the low end as below... :-(
myBB intl... Test conducted on Tue Feb 26 22:48:02 2013
Download Speed: 433 kbps (54.1 KB/sec transfer rate)
Upload Speed: 367 kbps (45.9 KB/sec transfer rate)
Latency: 367 ms

Test conducted on Wed Feb 27 19:54:17 2013
Download Speed: 721 kbps (90.1 KB/sec transfer rate)
Upload Speed: 288 kbps (36 KB/sec transfer rate)
Latency: 408 ms

@Ranger ... welcome back. i've posted a detailed log of my issue on a post on 24-February. Hope you can offer an explanation or advice.
 
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How nice. I logged into TItracker and get this message.

"Thank you for logging onto the Telkom Internet Usage Tracker Tool. You are on an Uncapped product and therefore usage tracking is not applicable to you."
 
ReBeL25 said:
How nice. I logged into TItracker and get this message.

"Thank you for logging onto the Telkom Internet Usage Tracker Tool. You are on an Uncapped product and therefore usage tracking is not applicable to you."
Click to expand...

How is this possible?, weren't you softcapped, my friend gets this message as well, although we have similar accounts and usages?, I still get the softcapped message....
 
Hey, getting full 4mb uncapped speed again and no problems with Youtube anymore! What changed?
 
I am been getting these dodgy pings since I hit the soft cap:

Telkom Internet (Soft Cap)
Tracing route to mail.saix.net [196.43.2.142]
over a maximum of 30 hops:

1 9 ms 10 ms 10 ms 224-80-1.dsl.subscriber.telkomsa.net [105.224.80
.1]
2 278 ms 272 ms 276 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6
]
3 261 ms 260 ms 260 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.
13]
4 277 ms 275 ms 274 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39
.45]
5 241 ms 245 ms 247 ms wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za [1
96.43.11.22]
6 268 ms 251 ms 249 ms wblv.smtp.saix.net [196.43.2.142]

WebAfrica (on IS):
Tracing route to mail.saix.net [196.43.2.142]
over a maximum of 30 hops:

1 13 ms 20 ms 35 ms 196-210-146-129.dynamic.isadsl.co.za [196.210.14
6.129]
2 14 ms 14 ms 13 ms cdsl2-ctn-vl2276.ip.isnet.net [196.38.72.125]
3 12 ms 11 ms 11 ms 196.35.115.136
4 20 ms 15 ms 14 ms core2a-ctn-gi0-2.ip.isnet.net [168.209.6.6]
5 11 ms 15 ms 14 ms 168.209.6.130
6 11 ms 15 ms 14 ms 196.25.247.25
7 11 ms 15 ms 15 ms 196.43.25.205
8 58 ms 14 ms 15 ms wblv-ip-essr-1-atm-2-0-0-2.telkom-ipnet.co.za [1
96.43.11.30]
9 15 ms 13 ms 15 ms wblv.smtp.saix.net [196.43.2.142]

Trace complete.

I will make a ticket tomorrow if it continues like this when my cap is back.
 
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WOW still getting shaped or are there issues?

Tracing route to www.telkom.co.za [165.143.158.8]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 10.0.0.2
2 294 ms 314 ms 336 ms 224-152-1.dsl.subscriber.telkomsa.net [105.224.152.1]
3 639 ms 636 ms 629 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6]
4 634 ms 629 ms 637 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.13]
5 670 ms 629 ms 624 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
6 632 ms 628 ms 615 ms 196.43.51.78
7 telkom-sa-tienet-gw.telkom-ipnet.co.za [196.25.54.62] reports: Destination
net unreachable.

Trace complete.
 
Haven't done any tests, but I tried to play MW3 on my PS3 and I had single red bar against other SA players instead if 4 or 3 green bars when I usually play South Africans.
Had so much lag that I stopped playing.
Some of the other guys also had single red bars and most of the others had green bars.
 
LOCAL

Test conducted on 28 February 2013 09:04:43 PM

Download Speed: 785 kbps (98.1 KB/sec transfer rate)
Upload Speed: 308 kbps (38.5 KB/sec transfer rate)
Latency: 333 ms

Not good.
 
My TI 4Mb uncapped account is at line speed again, after being throttled to 100kb/s last week.
 
Tracing route to www.telkom.co.za [165.143.158.8] over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 10 ms 10 ms 224-140-1.dsl.subscriber.telkomsa.net [105.224.140.1]
3 300 ms 299 ms 299 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6]
4 288 ms 292 ms 292 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.13]
5 299 ms 299 ms 296 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
6 313 ms 312 ms 312 ms 196.43.51.78
7 * * telkom-sa-tienet-gw.telkom-ipnet.co.za [196.25.54.62] reports: Destination net unreachable.

Trace complete.
 
ranger said:
Any better now (after 21h00)?
Click to expand...

Worse on my side. Everything's still pretty slow, Google won't load, for crying out loud. Youtube streaming doesn't work, still have high latency on the second hop and after that. Also, Google Instant doesn't work either (loads searches as you type).
 
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Why %^&@ am I only getting 2mbps from a 4mbps account? Sort this out plz! and don't tell me the exchange is congested! I am getting tired of this BS! I'm paying for a 4mbps line and I expect to be able to use it at 100%!

Tracing route to www.telkom.co.za [165.143.158.8]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 10.0.0.2
2 314 ms 326 ms 336 ms 224-152-1.dsl.subscriber.telkomsa.net [105.224.152.1]
3 366 ms 375 ms 361 ms 226-0-6.dsl.subscriber.telkomsa.net [105.226.0.6]
4 341 ms 329 ms 327 ms 226-0-13.dsl.subscriber.telkomsa.net [105.226.0.13]
5 291 ms 285 ms 288 ms wblv-ip-hsll-1-wan.telkom-ipnet.co.za [196.25.39.45]
6 308 ms 314 ms 342 ms 196.43.51.78
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 telkom-sa-tienet-gw.telkom-ipnet.co.za [196.25.54.62] reports: Destination net unreachable.

current speedtest results is 1.24 MBps down and 0.36 MBps up. what a wonderfull 4 meg line! :mad:
 
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did TI even test their solution before implementing it? When I do anything at the office it needs to be tested before it goes out to production. get a QA/DEV environment.
 
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