You didn't read the article, did you?
Regarding bundled services (which weren't actually compared in the article at all): Go check out Comcast and Virgin Mobile's sites when you have some time. It can be better value than what we get in SA (relatively speaking), but it's not all sunshine and roses out there either.
They hook you into 12 or 24 month contracts by offering you a reduced rate for the first half of the contract and then hike your fees when you're an established customer. There are all kinds of hidden costs and fine print as well.
That doesn't mean people shouldn't complain about DStv if they don't feel they're getting their money's worth, but the reason we tackle comparisons like this is because people make assumptions about how great things are overseas without taking all the factors into account.