MTN apologises for service disruptions

Subscriber credit reimbursement is standard practice even when there is no strike,” Themba Nyathi, MTN SA Human Resources manager told Fin24.
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Really? That must be a new development. I lost a lot of money from MTN's incompetent call centre and they were no-where near re-imbursing. The classic response is to sound so dumb on so many levels that eventually one gives up recording all the details of phone calls to support, events that transpired, visits made to the support centre etc, takes the financial hit, cuts ones losses and moves on.
 
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