mtn

  1. S

    MTN esim for Apple Watch

    Hi, So I have a cellular enabled Apple Watch, and I have good MTN signal where I'm staying. I'd like to get my number ported to MTN and get the esim for the watch. I've called the call center for hours on end. no help. nobody knows what's going on. I've been to 2 different stores, and iStore...
  2. Hanno Labuschagne

    MTN loses appeal against order to pay R11 million in damages to former dealer

    MTN loses appeal against order to pay R11 million in damages to former dealer MTN has lost an appeal against an order to pay one of its former dealers in excess of R11 million for damages suffered due to the breach of an agreement. The dealer – Belet Cellular – had in 2003 entered into an...
  3. Jamie McKane

    What Vodacom and MTN spend on their infrastructure per subscriber

    What Vodacom and MTN spend on their infrastructure per subscriber Vodacom and MTN spend far more on their networks in South Africa than elsewhere on the continent, which is why we enjoy world-class mobile services. This is one of the factors which is often overlooked when people compare mobile...
  4. Jamie McKane

    MTN gives users free data for downloading COVID-19 Alert SA app

    MTN gives users free data for downloading COVID-19 Alert SA app MTN has announced that it will reward customers who download the COVID-19 Alert SA application with 1GB of free data valid for one hour. "In an effort to rally South Africans to download and use the COVID-19 Alert app, MTN has not...
  5. O

    mtn double data bundle promo false advertising

    hi I recently bought the "double your data bundle" promo from mtn where I bought the 1gig for 7 days for R30 under this bundle, but I never received it and mtn is telling me that I just bought the normal 7 days one. If that is the case why would they put or advertise this under the " double the...
  6. Jamie McKane

    Major bill shock for MTN Black Friday customers

    Major bill shock for MTN Black Friday customers A number of MTN customers who signed up for Black Friday contracts were recently shocked to find they were billed far more than expected. MyBroadband readers who signed up for the MTN 100GB Black Friday deal in November 2020 reached out after...
  7. Jamie McKane

    How much spectrum Vodacom and MTN have in different countries

    How much spectrum Vodacom and MTN have in different countries The Independent Communications Authority of South Africa (ICASA) is planning to auction 4G and 5G radio frequency spectrum this year. In its Invitation to Apply (ITA), ICASA said spectrum in the 700MHz, 800MHz, 2,600MHz, and...
  8. threegee

    MTN unwilling to fix LTE issues

    I now have speed problems ongoing since 9 December 2020 (confirmed by MTN through OpenWeb) and yet nothing has been done to fix it. I have tickets open with their coverage helpdesk and they keep telling me its been escalated or instead asking me again and again to fill in their stupid online...
  9. A

    Cannot cancel MTN contract - help!!

    I hope someone can point me in the right direction here. Background - my father in law has Alzheimers and is no longer able to use his phone. We need to cancel the contract as MTN is still debiting R600 a month for his contract. We went to an MTN store, was told he needs to come into the...
  10. Jamie McKane

    MTN pushing ads for R3-per-day services straight to phone screens

    MTN pushing ads for R3-per-day services straight to phone screens MTN subscribers have complained that they are receiving advertisements for subscription services via USSD push messages. Unlike SMS messages or other forms of spam, you are forced to deal with these messages immediately, as they...
  11. Jamie McKane

    MTN launches new data bundles for users under 25

    MTN launches new data bundles for users under 25 MTN has launched its new MTN Pulse bundle offers, which are exclusively available to the youth under the age of 25 years. These bundles will replace the current MTN Pulse Integrated and Social Pass bundles.
  12. TimBru14

    MTN Black Friday SIM issues

    Hi Wondering if anyone has a contact at MTN that can assist me with an issue I'm having. In the early morning of the 27th of November this year, I went onto MTN's website and placed an order for their once off R499 cash deal (which included a Hisense H200M LTE router and a SIM card with 1 gig...
  13. T

    MTN WiFi calling on iPhone

    I got a USSD flash message from MTN saying its available but the setting isn't visible only iPhone 11. Has anyone got this to work on your iPhone with MTN?
  14. Jamie McKane

    Beware unexpected MTN out-of-bundle charges

    Beware unexpected MTN out-of-bundle charges Once certain MTN bundles are depleted, customers' airtime will be depleted at the in-bundle rate until the original bundle would have expired. This was confirmed by the mobile network operator following a complaint from an MTN customer.
  15. Jamie McKane

    Vodacom and MTN LBS whistle-blower targeted in drive-by shooting

    Vodacom and MTN LBS whistle-blower targeted in drive-by shooting Bradley Goldblatt, the person who alerted police that location-based services (LBS) were used to track Lieutenant-Colonel Charl Kinnear’s phone, was targeted in a drive-by shooting. Kinnear, who was a section commander in an...
  16. M

    ZTE MF286R vs Huawei B612

    MTN has two 1tb home wifi packages up for black friday, one with each device. Which of these devices is the better one to go with? Huawei B612: https://www.mtn.co.za/shop/deal/phone/huawei/sh@relink-b612/MS0xNzE3OEdI ZTE MF286R: https://www.mtn.co.za/shop/deal/phone/zte/mf286r/MS0xNzE3OEdC
  17. Jamie McKane

    MTN customers on Black Friday deals slapped with huge bills

    MTN customers on Black Friday deals slapped with huge bills MTN subscribers who bought Black Friday contracts years ago recently reported they were invoiced thousands of rand more than they expected. Part of the terms and conditions of these promotional deals is that you either need to cancel...
  18. R

    MTN Month-to-month SIM only contracts

    I suspect MTN of false advertising in their October 2020 issue of the Yellow trader magazine. The reason for my accusation is as follows: I have been trying to open a month to month contract advertised in the October Issue of the Yellow Trader magazine with MTN since 9 October 2020, when I...
  19. Z

    MTN not emailing contract invoices

    I've been unable to get MTN to send my contract invoice although they are of course still successfully debiting my account. They used to do it regularly. I've tried the call centre (and "escalated" the issue) and all the other avenues I could think of. Judging from Hello Peter I'm not the only...
  20. Jamie McKane

    MTN's roaming deal with Cell C faces scrutiny

    MTN's roaming deal with Cell C faces scrutiny MTN and Cell C’s network sharing agreement is under scrutiny, with industries players drawing parallels between their deal and MTN and Telkom’s network sharing plan which was blocked. On 18 November 2019, Cell C announced that it had concluded an...
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