mtn

  1. Nobody Important

    MTN proceeded with cancelation even after renewing contract - slow to resolve

    Venting thread, but also hoping anyone who knows someone can assist... Great wall of text: One of my contracts was due to end in Aug. I was advised by an MTN consultant to call 135 in July and give the required 30-days notice to avoid further billing. This means the number (071...) then...
  3. Hanno Labuschagne

    Cell C's big plan to take on Vodacom and MTN — using their own networks

    Cell C's big plan to take on Vodacom and MTN — using their own networks Cell C is busy developing a feature that will allow it to seamlessly and transparently transfer subscribers between MTN and Vodacom towers, depending on which offers the best connection in an area. It aims to offer the...
  4. E

    Online multiplayer game connection issues

    Hi, I’ve been playing Doomsday Last Survivor for about two years now using the MTN LTE Network at the same location throughout. I’ve had no issues connecting up and until about 4 weeks ago. Since then the game randomly reloads, sometimes even a few seconds after opening. It’s particularly bad...
  5. M

    Inquiry Regarding Application for Cellphone Tower in Emdeni, Qhobosheane, Sterkspruit, Eastern Cape

    Dear Telkom, I am writing to inquire about the application process for establishing a cellphone tower in Emdeni, Qhobosheane, Sterkspruit, Eastern Cape. The current tower is located at a considerable distance from the majority of households, resulting in consistently poor network signal...
  6. Z

    Melon Mobile Review

    Hi everyone. Does anyone have experience with Melon Mobile so far. I have given it a try on my second sim and seems to be working fine. I am looking to move away from my Vodacom contract when it expires and port my number to Melon which is on the MTN network. Looking to see if there are...
  7. TheBoyBlue

    MTN wont let me port

    Hi guys, I'm a prepaid customer on MTN, and i'm trying to port to Melon mobile [ Btw their customer service is next level ] But MTN won't let me port away, it says I have bills that are unpaid?? I'm on prepaid so i don't know how this is possible? I phoned MTN to confirm and the agent told me...
  8. S

    MTN fixed LTE allowed routers

    I need to move away from Webafrica and their non-existent customer support. I currently have the 50mbps fixed lte package with them which is as slow af in the evenings but that's most likely a saturated tower. Now, I want to get the 50mbps package at Openweb but they refuse to sell it to me...
  9. Dlokzn1987

    Poor Network and wifi coverage problems

    Good Day I am not sure where to start but I would like to know who can or how can I apply for a tower in my area at Ward 15 Ncombo reserve esikhawini near Ncombo primary school, we having issues with connectivity on our cellphones battling to even make a call due to poor Network. I have also...
  10. Hanno Labuschagne

    MTN's share price getting hammered by Nigerian Naira changes

    MTN's share price getting hammered by Nigerian Naira changes MTN’s share price is down 28.5% since the start of the year after Nigeria announced changes to how its currency, the Naira, may be exchanged. While MTN is the second-biggest mobile network in South Africa, its Nigerian operations...
  11. emabotha

    Here is how your Vodacom number can be stolen for almost a week (And there is nothing you can do about it)

    Here is how your Vodacom number can be stolen for almost a week (And there is nothing you can do about it). Yesterday evening, April 10th, 2024, my mother's phone abruptly lost network connectivity around 8 PM. It wasn't until then that she realized she had received an SMS earlier indicating a...
  12. TheBoyBlue

    New MTN contract , can they port my prepaid nr over?

    Hey guys, I'm currently on prepaid and i've just applied online for this DEAL. I would ideally like to port my existing prepaid number over to that number, would I be able to do this before I get locked in with a new number some how? If not it's not that much of a train smash, as I would just...
  13. D

    Can the airtime from MTN megaflex contract be used to buy data bundles on the MTN app?

    Currently on the 2gb+25 mins contract and was thinking of migrating to the megaflex contract which airtime is given. Just wanted to know if the airtime can be used to purchase bundles on the mtn app or is the airtime only able to be used at a set rate for data/minutes?
  14. Hanno Labuschagne

    MTN selling Guinea-Bissau and Guinea-Conakry units

    MTN selling Guinea-Bissau and Guinea-Conakry units Telecel Group has bought two West African units from Africa’s largest wireless company MTN Group Ltd., as it scales operations ahead of an initial public offering in three years. The Africa-focused telecommunications company is buying MTN’s...
  15. Jan

    Uncapped fixed-LTE price comparison - MTN vs Vodacom on Axxess

    Vodacom vs MTN Uncapped fixed-LTE speeds and prices MTN offers better speeds on most of its uncapped fixed-LTE packages, but Vodacom has less stringent fair usage policies (FUPs) for its comparable plans. Internet service provider (ISP) Axxess launched uncapped fixed-LTE packages running on...
  16. L

    MTN Monthly "Prepaid" Product Billing Issues

    Hi there, I'd like to find out if anyone else has had this issue. Around the 13th of March 2023 I took out this MTN month to month prepaid product at R169 a month. The product worked perfectly until last week when, on the 13th March 2024, I woke up to 9 additional R169 transactions basically...
  17. Hanno Labuschagne

    Key steps to take when your phone is stolen

    Key steps to take when your phone is stolen Phone theft victims in South Africa must take several measures after being robbed to ensure they don’t suffer severe financial damages beyond the value of their devices. While smartphones themselves are expensive enough as it is, it is often the...
  18. Jan

    MTN confirms that SuperFlex will be extended beyond promotional window

    MTN SuperFlex uncapped voice and big data bundle packages getting extended MTN has confirmed that it will continue offering its SuperFlex packages beyond 29 February 2024. South Africa’s second-largest mobile network operator first announced MTN SuperFlex in September.
  19. Hanno Labuschagne

    MTN's head office now partially powered by over 5,000 solar panels

    MTN's head office now partially powered by over 5,000 solar panels MTN has switched on the first portion of a massive solar power system at its 14th Avenue head office in Fairlands, Johannesburg. MTN initiated the first phase of its solar renewable energy project in 2023.
  20. Giarc86

    MTN Fraudulent SIM Swap

    I was recently a victim of a fraudulent sim swap on my MTN number that I have had for nearly 20 years. The concerning thing is that I received no notification that a SIM swap was in progress. No SMS confirming that it was happening. Earlier in the day I had a persistent caller who phoned 4...
  21. J

    MTN Debicheck amount

    Hey guys just a quick question, had to upgrade - handset is on the verge of needing a brand new battery - got a call from MTN after looking at upgrade options, settled on a handset - they gave me a monthly fee, now there's a debicheck for almost 3 times the amount. I did receive a message from...
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