Can someone from AfriHost PLEASE call me. I am at my wits end. I bought my wife a tablet, got an MTN simcard for it as you didn't have any simcards, I signed up with AH and then the tablet got stolen. I have now bought a NEW tablet, MTN refuse to do a sim swap so I bought a NEW sim card. My wife called AH to get the account moved to the new simcard and she was told that it had to be done by MTN. I spent 1 hour 30 minutes holding for MTN only to find out that my original simcard never even existed and that AH apparently are not allowed to be using MTNs simcards. I have been sent back to AH but at this hour your call centre is closed. PLEASE PLEASE PLEASE can someone help me with this dilemma?
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Replacing stolen Sim Card impossible with AfriHost
- Thread starter schurtek
- Start date
Johnatan56
Honorary Master
You'd want to post on this thread: http://mybroadband.co.za/vb/showthread.php/555499-Afrihost-Mobile-Feedback-Thread/page351
EDIT: you'll only get help tomorrow morning though.
EDIT: you'll only get help tomorrow morning though.
Fluttershy
Well-Known Member
^
Pfffffffffffffffffffffffffffft
I had my Afrihost sim stolen in 2013, and I think I was assisted through email.
Hi there
Firstly, I am sorry that you had such a bad experience. It's bad enough having things stolen, so I'm sorry if we added to that in any way
Sounds like you got some poor information here. We are definitely able to work with MTN sims, the difficulty may be in doing a SIM swop from data only SIM, which is generally not possible.
Maybe drop me a PM and let's chat about where things are at and I can try to find a way forward for you