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Thread: Unable to verify debit order.

  1. #1

    Default Unable to verify debit order.

    See here:

    https://mybroadband.co.za/vb/showthr...1#post20477279

    and here:

    https://mybroadband.co.za/vb/showthr...1#post20478721


    PS: I am not impressed.

    Will I be credited for the delay since my device delivery will be late.

  2. #2

    Default

    I would recommend cancelling the order and ordering with someone like Web Africa. Afrihost service, especially around RAIN has been dismal and you can genuinely see an outcry of everyone who chose Afrihost as an ISP.

    With RAIN, it doesn't matter who you choose, it's the same product/backbone being used, unlike ADSL which is provided through several choices (or used to be)

    Just choose someone who won't **** you around like this and that you can clearly see on this forum doesn't give a **** about helping their customers

  3. #3

    Default

    Quote Originally Posted by Thor View Post
    See here:

    https://mybroadband.co.za/vb/showthr...1#post20477279

    and here:

    https://mybroadband.co.za/vb/showthr...1#post20478721


    PS: I am not impressed.

    Will I be credited for the delay since my device delivery will be late.
    Hey Dude!

    I received your PMs, and I'll get our Team on this!

    We'll do our best to get you your order as quickly as possible!
    "Great Scott!"

  4. #4
    Super Grandmaster supersunbird's Avatar
    Join Date
    Oct 2005
    Location
    Garsfontein, Pretoria
    Posts
    38,419

    Default

    Quote Originally Posted by envo View Post
    I would recommend cancelling the order and ordering with someone like Web Africa. Afrihost service, especially around RAIN has been dismal and you can genuinely see an outcry of everyone who chose Afrihost as an ISP.

    With RAIN, it doesn't matter who you choose, it's the same product/backbone being used, unlike ADSL which is provided through several choices (or used to be)

    Just choose someone who won't **** you around like this and that you can clearly see on this forum doesn't give a **** about helping their customers
    Problem is, the deals are not the same with all of them...
    Quote Originally Posted by saor View Post
    saor is a dumbass

  5. #5

    Default

    Quote Originally Posted by AfriGenie View Post
    Hey Dude!

    I received your PMs, and I'll get our Team on this!

    We'll do our best to get you your order as quickly as possible!
    What PMs?

  6. #6
    Super Grandmaster supersunbird's Avatar
    Join Date
    Oct 2005
    Location
    Garsfontein, Pretoria
    Posts
    38,419

    Default

    Quote Originally Posted by Thor View Post
    What PMs?
    If you really didn't send them PMs, that's pretty incompetent of them too...

    Incompception
    Quote Originally Posted by saor View Post
    saor is a dumbass

  7. #7
    Super Grandmaster xrapidx's Avatar
    Join Date
    Feb 2007
    Location
    Cape Town
    Posts
    32,868

    Default

    Quote Originally Posted by Thor View Post
    What PMs?

  8. #8

    Default

    Quote Originally Posted by supersunbird View Post
    If you really didn't send them PMs, that's pretty incompetent of them too...

    Incompception
    Quote Originally Posted by xrapidx View Post
    Mods can check my account - I haven't sent anything. Still have a bunch of unread ones that I need to attend to tonight (un-related from normal users)

  9. #9

    Default

    Quote Originally Posted by Thor View Post
    What PMs?
    I assumed you'd already PM'ed me... My apologies, today has been a bit crazy.
    "Great Scott!"

  10. #10

    Default

    Quote Originally Posted by AfriGenie View Post
    I assumed you'd already PM'ed me... My apologies, today has been a bit crazy.
    I received your PMs, and I'll get our Team on this!
    I call BS.

  11. #11

    Default

    Quote Originally Posted by Thor View Post
    I call BS.
    Okay...

    I'll still need your ticket reference numbers so that I can get our Accounts Team to verify your account.
    "Great Scott!"

  12. #12

    Default

    Quote Originally Posted by AfriGenie View Post
    Okay...

    I'll still need your ticket reference numbers so that I can get our Accounts Team to verify your account.
    [email protected] I have mailed form 3 different emails today.

    Here is a ticket from yesterday still unanswered #ZMP-171-72433

  13. #13

    Default

    I've still received nothing. Not a single response.

  14. #14

    Default

    Quote Originally Posted by AfriGenie View Post
    I received your PMs, and I'll get our Team on this!
    Quote Originally Posted by Thor View Post
    What PMs?
    Bwhahahahahahha!!!
    Screw this...

  15. #15

    Default

    Still nothing from them.

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