Bad ping on 3G/HSDPA

D

darkshadow

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Honeydew, Roodepoort
I got my 3G/HSDPA card recently and have been playing games on the internet with quite good speed.

For the last week or so I have been having very bad ping times while playing games with my MTN 3G/HSDPA card. (Up to 11000 at times, avg of 2000):mad:

I cheched at work on ADSL and the ping at work is acceptable 500-600.

Where can I start looking for the problem. Is it the tower, MTN in general or is it a general issue with international bandwidth?

DarkShadow
 
darkshadow said:
I got my 3G/HSDPA card recently and have been playing games on the internet with quite good speed.

For the last week or so I have been having very bad ping times while playing games with my MTN 3G/HSDPA card. (Up to 11000 at times, avg of 2000):mad:

I cheched at work on ADSL and the ping at work is acceptable 500-600.

Where can I start looking for the problem. Is it the tower, MTN in general or is it a general issue with international bandwidth?

DarkShadow
Click to expand...

Good day,

With 3G you can expect on average is 220 and 320 peaking at 384 on HSDPA 400 to 700 peaking at 1.8

Please also let me know if you're still having a problem

MTNDD
 
Hi MTNDD

The problem is not the SPEED of the 3G/HSDPA connection but the LAG. I can surf and download at a good speed. I have almost a full signal so that is not that much of a problem. When I am playing Guild Wars the lag is exeptionally bad.

Below is a trace:

1 * * * Request timed out.
2 252 ms 269 ms 269 ms 196-11-241-209.mtn.co.za [ 196.11.241.209]
3 328 ms 339 ms 339 ms 196-11-241-214.mtn.co.za [196.11.241.214]
4 319 ms 339 ms 339 ms 196-11-241-6.mtn.co.za [196.11.241.6]
5 328 ms 339 ms 339 ms rb-ad-1--mtn-rb-1-a.mtnns.net
[196.44.8.210]
6 319 ms 338 ms 339 ms rb-cr-2--rb-ia-1-a.mtnns.net [196.44.8.86]
7 339 ms 349 ms 349 ms rb-nt-1--rb-cr-2-a.mtnns.net [196.44.31.26]
8 509 ms 508 ms 519 ms lt-ipa-1--rb-ipd-2-a.mtnns.net [ 196.44.31.1]
9 478 ms 509 ms 509 ms lt-tpr-1--lt-cr-1-a.uk.mtnns.net [209.212.111.129]
10 558 ms 529 ms 509 ms y-s-2.lon1.arbinet.net [213.232.64.76]
11 508 ms 509 ms 539 ms ae-29-56.ebr2.London1.Level3.net [4.68.116.190]
12 488 ms 539 ms 539 ms ae-2.ebr2.Amsterdam1.Level3.net [4.69.132.134 ]
13 507 ms 529 ms 549 ms ae-1-100.ebr1.Amsterdam1.Level3.net [4.69.133.85]
14 509 ms 529 ms 539 ms ae-2.ebr2.Dusseldorf1.Level3.net [4.69.133.90]
15 508 ms 529 ms 529 ms ae-1-100.ebr1.Dusseldorf1.Level3.net [ 4.69.132.129]
16 528 ms 699 ms 519 ms ae-2.ebr2.Frankfurt1.Level3.net [4.69.132.138]
17 518 ms 519 ms 519 ms ae-21-54.car1.Frankfurt1.Level3.net [4.68.118.111]

This shows the very first node in the trace to timeout. I presume this is the tower that does not have an IP? The second node is the first MTN server after the tower I think. A ping of 250ms-270ms is rediculous to the first server. I would expect at least a sub 100ms ping. Ideally it should be sub 50ms. Sometimes the ping is almost 400ms to the first server! Could you plaese advise?

DarkShadow
 
darkshadow said:
Hi MTNDD

The problem is not the SPEED of the 3G/HSDPA connection but the LAG. I can surf and download at a good speed. I have almost a full signal so that is not that much of a problem. When I am playing Guild Wars the lag is exeptionally bad.

Below is a trace:

1 * * * Request timed out.
2 252 ms 269 ms 269 ms 196-11-241-209.mtn.co.za [ 196.11.241.209]
3 328 ms 339 ms 339 ms 196-11-241-214.mtn.co.za [196.11.241.214]
4 319 ms 339 ms 339 ms 196-11-241-6.mtn.co.za [196.11.241.6]
5 328 ms 339 ms 339 ms rb-ad-1--mtn-rb-1-a.mtnns.net
[196.44.8.210]
6 319 ms 338 ms 339 ms rb-cr-2--rb-ia-1-a.mtnns.net [196.44.8.86]
7 339 ms 349 ms 349 ms rb-nt-1--rb-cr-2-a.mtnns.net [196.44.31.26]
8 509 ms 508 ms 519 ms lt-ipa-1--rb-ipd-2-a.mtnns.net [ 196.44.31.1]
9 478 ms 509 ms 509 ms lt-tpr-1--lt-cr-1-a.uk.mtnns.net [209.212.111.129]
10 558 ms 529 ms 509 ms y-s-2.lon1.arbinet.net [213.232.64.76]
11 508 ms 509 ms 539 ms ae-29-56.ebr2.London1.Level3.net [4.68.116.190]
12 488 ms 539 ms 539 ms ae-2.ebr2.Amsterdam1.Level3.net [4.69.132.134 ]
13 507 ms 529 ms 549 ms ae-1-100.ebr1.Amsterdam1.Level3.net [4.69.133.85]
14 509 ms 529 ms 539 ms ae-2.ebr2.Dusseldorf1.Level3.net [4.69.133.90]
15 508 ms 529 ms 529 ms ae-1-100.ebr1.Dusseldorf1.Level3.net [ 4.69.132.129]
16 528 ms 699 ms 519 ms ae-2.ebr2.Frankfurt1.Level3.net [4.69.132.138]
17 518 ms 519 ms 519 ms ae-21-54.car1.Frankfurt1.Level3.net [4.68.118.111]

This shows the very first node in the trace to timeout. I presume this is the tower that does not have an IP? The second node is the first MTN server after the tower I think. A ping of 250ms-270ms is rediculous to the first server. I would expect at least a sub 100ms ping. Ideally it should be sub 50ms. Sometimes the ping is almost 400ms to the first server! Could you plaese advise?

DarkShadow
Click to expand...

Good day,

DarkShadow

Can you please PM me your number I'll have network look into this please also just supply your physical address and area as well as your cell number which you use to connect

Thanks MTNDD
 
MTN_Data_Dude said:
Good day,

DarkShadow

Can you please PM me your number I'll have network look into this please also just supply your physical address and area as well as your cell number which you use to connect

Thanks MTNDD
Click to expand...

Good day,

I got some feedback from Network and here it is

Hi,

The times are normal,

The pings for the the first hop are the entire GSM network and includes the following hops "handset - tower - BSC - SGSN - GGSN - GPRS router (196.11.241.209)". The timeout on the first hop is the GRE tunnel between the GGSN and the router.

MTNDD
 
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