ISPA Take Down Notice
Dear ISPA member,
ISPA recently received the attached take-down request, targeted at your organisation. Acting as your appointed agent, we have reviewed the complaint and in our opinion it is a valid complaint which meets all of the legal requirements of the Electronic Communications and Transactions (ECT) Act.
The limitations on liability of service providers for content granted by Chapter XI of the ECT Act require that you remove or disable access to the data concerned upon receipt of a take-down notification.
We therefore request that you respond expeditiously to this notice. Once you have removed the content concerned, please respond to this message indicating that you have done so.
If you wish to refuse this take-down request, please respond to this message with an indication that you do not intend to remove the content, and provide a reason for this decision. Note that failing to remove the content in question will negate the limitation on liability granted by the ECT Act and may make you liable for that content.
Should you not respond to this notice within two days, we will attempt to contact you telephonically. Should you fail to respond after four days, ISPA will view you as being in breach of point 12 of the ISPA Code of Conduct and will invite the complainant to lodge a complaint against you.
We have notified the complainant that ISPA has accepted the complaint on your behalf and that it has been forwarded on to you for your attention.
More information on the ISPA Code of Conduct is available here:
http://www.ispa.org.za/code
A copy of the ECT Act is available here:
http://www.internet.org.za/ect_act.html
If you have any questions regarding this process, please contact us.
regards
ISPA Secretariat
The Internet Service Providers' Association
http://www.ispa.org.za | complaints at ispa.org.za