Itemised Billing soon no longer free?

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Grouter

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"Your free Itemised Billing access on Vodacom4me will expire on 26-11-2008. To subscribe to the Itemised Billing service (R17.10 per month), simply click here."

This on V4me when accessing reports. Anyone else getting this, or is it just me for some reason?

This is a dedicated data contract - MyGig 2.
 
Garden Router said:
"Your free Itemised Billing access on Vodacom4me will expire on 26-11-2008. To subscribe to the Itemised Billing service (R17.10 per month), simply click here."

This on V4me when accessing reports. Anyone else getting this, or is it just me for some reason?

This is a dedicated data contract - MyGig 2.
Click to expand...

I've heard something about this but need to confirm.

Speaking under heavy correction here, but IIRC itemised billing was always a chargeable offense, but for some reason people who've removed the service from their contracts still could see it on-line on 4me.

I think this is to bring it all in line.

Do you pay for IB on your contract?
 
R17.10 for Itemised billing? Sorry but what a crock of . . . well you know.

Online IB should be free. While we're at it electing to receive your bill electronically - rather then by post - should be rewarded - is it?
 
Does this really surprise anyone?

We have entered an economic downturn of epic proportions and it stands to reason that corporates will do everything to ensure that they continue to grow their revenue as this is what they perceive to be the best way to ensure that their investors remain and continue to pump more money into the company to continue on their growth strategy.

It is unfortunate that the consumer at the end of the day is the one who has to bear the brunt of this, but that is free market economics.
 
Profits... profits... profits....

But yeah, I was always under the impression one got ripped off, I mean charged, for itemised billing.

OP, is your contract not perhaps up on 26-11-2008 and part of the contract you had signed up for was free itemised billing? Now that the contract is finished and you are going month to month you need to pay? I was on a R69 contract for Weekend Everday and obviously once the 24 months was up I reverted to the normal price on a month to month (and moved to MTN and the next special offer.... :) )
 
/me snaps his vodacom data sim card. Meh... Earlier today I was thinking about putting another R500 on it for data usage... realised that perhaps its time to give the lower latency on MTN a try.

Another blood sucking corporate. Mind you.. this is not a big issue to me.. just wish companies would stop trying to rape us all the time.

And yes... in our area (with the same signal strengths) mtns latency is half that of vodacoms.... and I have being looking for a reason to snap the vc sim and move on. This was my story of the day that did it.
 
That's fine Voda, charge us ludicrous amounts for using the service, and then charge us for querying the billing.

Next thing you're going to be calling yourself a bank.
 
@Wiz, wait .. before you spend money on MTN.
I has major problems with their data service.
From 21H00 last night, we could not get a damn thing from MTN's data service.
 
vodacom3g said:
I've heard something about this but need to confirm.

Speaking under heavy correction here, but IIRC itemised billing was always a chargeable offense, but for some reason people who've removed the service from their contracts still could see it on-line on 4me.

I think this is to bring it all in line.

Do you pay for IB on your contract?
Click to expand...

No. But have always had it available.

bwana said:
R17.10 for Itemised billing? Sorry but what a crock of . . . well you know.

Online IB should be free. While we're at it electing to receive your bill electronically - rather then by post - should be rewarded - is it?
Click to expand...

+1

LancelotSA said:
Profits... profits... profits....

But yeah, I was always under the impression one got ripped off, I mean charged, for itemised billing.

OP, is your contract not perhaps up on 26-11-2008 and part of the contract you had signed up for was free itemised billing? Now that the contract is finished and you are going month to month you need to pay? I was on a R69 contract for Weekend Everday and obviously once the 24 months was up I reverted to the normal price on a month to month (and moved to MTN and the next special offer.... :) )
Click to expand...

No - contract expires 30th March 2009. I applied for and got a straight vanilla MyGig2 with dedicated sim and bundled e220 - no extras.
 
stoke said:
@Wiz, wait .. before you spend money on MTN.
I has major problems with their data service.
From 21H00 last night, we could not get a damn thing from MTN's data service.
Click to expand...

Okay.. Ill keep both cards for a little while:P But the latency difference between the networks is amazing. Ill admit.. this is on edge people. Smaller towns dont get the 3G attention bigger towns have.

However.. my latency on vodacom if I ping say ftp.is.co.za is around.. 900-1100ms... on MTN is 300-400ms. I can actually play games on the MTN one.

Waiting for telkom to freeking install my adsl line (and out of habit I wrote that down as myadsl the first two times :)
 
Garden Router said:
No - contract expires 30th March 2009. I applied for and got a straight vanilla MyGig2 with dedicated sim and bundled e220 - no extras.
Click to expand...

You should see what that contract says about itemised billing... but I suppose as is usual practice with these cell companies you never actually received any contract....
 
LancelotSA said:
You should see what that contract says about itemised billing... but I suppose as is usual practice with these cell companies you never actually received any contract....
Click to expand...

I think you can always cancel IB. Check if you have a tick-box on 4me, you can uncheck.

As I said above, I think what's going to happen now is that if you unselect the service, you won't get it on any platform, be it printed, electronically or on-line.

But it's still your choice.
 
Garden Router said:
No. But have always had it available.



+1



No - contract expires 30th March 2009. I applied for and got a straight vanilla MyGig2 with dedicated sim and bundled e220 - no extras.
Click to expand...
IMO dont expect much from companies that manage to find a way to justify r5000 per mb for smses. :o
 
bwana said:
R17.10 for Itemised billing? Sorry but what a crock of . . . well you know.

Online IB should be free. While we're at it electing to receive your bill electronically - rather then by post - should be rewarded - is it?
Click to expand...

I'll ask, but I remember you could win stuff by using the electronic bills. Not sure if it was a promotion or an ongoing thing.
 
LancelotSA said:
You should see what that contract says about itemised billing... but I suppose as is usual practice with these cell companies you never actually received any contract....
Click to expand...

I have emailed customer care twice and called them once specifically asking for the terms and conditions of the contract - in whatever format - written, html, pdf - don't care as long as I can read them. Yet to receive a reply let alone the T's & C's.
 
vodacom3g said:
I think you can always cancel IB. Check if you have a tick-box on 4me, you can uncheck.

As I said above, I think what's going to happen now is that if you unselect the service, you won't get it on any platform, be it printed, electronically or on-line.

But it's still your choice.
Click to expand...

correct about the tick box

Hmm, great choice. I always thought interactive billing was part of the R449 I paid VC for every month. Now it seems I must suddenly start to pay extra for it. Not to worry, - it's another nail in their coffin, not mine. A little nail, sure, but a nail all the same.

I've said this before here - watch the classifieds for an e220 for sale come april 1 next year.

I'm thinking +/- R750 - fair price?
 
Even though I've never used itemised billing, the point is: When we signed our contracts with VC this item was included, Now they just change the rules as they feel. I thought the whole idea of a contract was to agree to a set of rules and stick to it. This is just another example of consumer being screwed to bits in this country. What will VC start billing us for next? Keep up the good word Vodacom... You are losing customers...
 
Grumpy Old Man said:
Even though I've never used itemised billing, the point is: When we signed our contracts with VC this item was included, Now they just change the rules as they feel. I thought the whole idea of a contract was to agree to a set of rules and stick to it. This is just another example of consumer being screwed to bits in this country. What will VC start billing us for next? Keep up the good word Vodacom... You are losing customers...
Click to expand...

+1 to that.

IB saved my sanity earlier this year when the billing counters at VC went for a loop in december 2007 and I got charged for data I never used. The records I was able to pull off V4me proved there was something awry with VC's billing for that time.
 
Garden Router said:
+1 to that.

IB saved my sanity earlier this year when the billing counters at VC went for a loop in december 2007 and I got charged for data I never used. The records I was able to pull off V4me proved there was something awry with VC's billing for that time.
Click to expand...
Well you cant expect it to be free if you're just going to use it to catch their errors! Imagine everyone did that! :p :D
 
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