Oh my goodness

D

DagegeN

Expert Member
Joined
Jun 1, 2006
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Location
Aston Manor, Kempton Park
Now iburst has handed me over to collection agents for an account that i settled and closed my account 3 years ago.

How low can eye-Burst go for some extra income, in this time of financial crisis. :sick:
 
dang... thats even worse than a kick in the nads. *For real*
 
Let me interecede.

Please get your detail through to me ASAP and I will assist with the accounts department.

Thanks
 
Lower that crayfish feces

iBurst said:
Let me interecede.

Please get your detail through to me ASAP and I will assist with the accounts department.

Thanks
Click to expand...
Sorry but i refuse to talk to eye-busted directly !! " no offense to you "
I will now only deal with the "collecting agent".

I how ever requested the following documents from eye-busted via the "collection agent".

Detailed Statements from day one until today.
My original subscription form.
My letter of cancellation.
Their letter of acknowledgment that they received my cancellation letter.
And detailed information regarding my data usage until today.

and this MUST be handed over to me before end of my business day "3 O'clock".

P.S. what really urged me was the fact when they "eye-sore" requested personal info to validate me I PURPOSELY gave false info and they accepted it :eek::eek::eek:
So now that indicates to me that there is already a flaw in the system, and i can not trust /believe whatever they manage to pass out of their mouths toward me.
 
I have to agree with the above sentiments. Let Shaun try and assist as he has resolved a few issues in the past and you would be banging your head against the wall dealing with the collections agency as all they are interested in is getting the money out of you instead of trying to ascertain where the problem arose.
 
Got it and have started doing some queries.


Let you know outcome later.


Thanks
 
Lol i wanna know what happened. DagegeN please post what happened mate!
 
Hi xxx



I have located all communications and statement for your account and I have found the following.



There was a amount not deducted from your bank in the period May/June. This is where the outstanding amount comes from. R 599-00. .......

........ I apologise for the inconvenience caused by the debt collection agency handling the matter.

Debt of this age eventually does make it through to them to handle and that is the reason for the delayed action on our side.

Please let me know what I can do to assist further.
Click to expand...

Ok update.

They never ran my last month's debit order "Jan 2007" they only tried to run it in May/June ?? :eek: By that time the bank closed the debit order..

So now my options are ....

according to "their" system i still have 3gig un-used bandwidth :cool:

So i have seen if they are willing to come to the party ... i want my 3gig of data .. and they want their R599 so ... i can either make a deal to say buy the data back from me .. or lend me a unit so that i can use my 3gig. :D
 
Hi there

Please check the statement. This was a May/June 2006 debit. It was not for 2007.

Please let me know should these not match your records and I will assist further.

Thanks.
 
iBurst said:
Hi there

Please check the statement. This was a May/June 2006 debit. It was not for 2007.

Please let me know should these not match your records and I will assist further.

Thanks.
Click to expand...

2006 ??? :eek: Oh My F....

This bank account has been closed on Dec 2008. So i need to pay to get statements from the archives and who is going to pay for that ?
 
Hi there

Apolgies for the stress you are now under.

The accounts department has shown me where the debit order did not go off and that the outstanding amount is valid.
 
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