Afrihost ADSL account - 12 hour session limit?

mystic007

mystic007

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I am using a 5GB Afrihost account and have noticed from my firewall logs that it gets disconnected every 720 minutes (12 hours). I am using a 30GB local Webafrica account concurrently on the same ADSL line and it does not get disconnected.

Has anybody else experienced these 12 hour disconnects with their Afrihost accounts?
 
Hey mystic007 - I've dropped a mail to our dev guys to find out if we're doing this and if we are why. If that makes any sense :)

Will post as soon as I know the full story

Thanks
 
yip, Getting some Idle time exceeded error,

Thanks
 
Confirmed I'm getting the same 12 hours to the second. It should rather be 24 hours or higher!
 
Hi All

It has been changed to 24 hours!

Hope this helps.

Gian.
 
The are a few reasons as to why we do this:
a) It is the industry standard.
b) It also helps with working out the cap that someone uses. You can only work out the cap properly when someone gets d/c.
c) Also prevents from someone overusing the cap before we can work out total bandwidth used.

Hope this helps.
 
Afrihost-Gian said:
The are a few reasons as to why we do this:
a) It is the industry standard.
b) It also helps with working out the cap that someone uses. You can only work out the cap properly when someone gets d/c.
c) Also prevents from someone overusing the cap before we can work out total bandwidth used.

Hope this helps.
Click to expand...

1 - Rubish. 24 Hours disconnects has been stoped very, very long ago
2 - Rubish. SAIX/IS sends Radius Accounting Updates which is used for this purpose, once per hour I believe
3 - Rubish. I can over use MUCH more in a 24 hour period, than what I can in a one hour period.

Morally of the story, get some Radius engineers that know what they're doing :)

Just my 2c... :D
 
savage said:
1 - Rubish. 24 Hours disconnects has been stoped very, very long ago
2 - Rubish. SAIX/IS sends Radius Accounting Updates which is used for this purpose, once per hour I believe
3 - Rubish. I can over use MUCH more in a 24 hour period, than what I can in a one hour period.

Morally of the story, get some Radius engineers that know what they're doing :)

Just my 2c... :D
Click to expand...

Have to agree, 24 hour disconnects or any period has long been discarded as being useless... I have multiple accounts with multiple ISP's all of them never DC me...
 
Afrihost-Gian said:
The are a few reasons as to why we do this:
a) It is the industry standard.
b) It also helps with working out the cap that someone uses. You can only work out the cap properly when someone gets d/c.
c) Also prevents from someone overusing the cap before we can work out total bandwidth used.

Hope this helps.
Click to expand...

Hi,

Could you please remove this non existent "industry standard" of yours.

Thanks,
Paying customer.
 
Yeah - the 24 hour disconnect was stopped years ago. There was quite a big fuss over it. If it's your own radius server generating the stats perhaps it needs to be looked at.
 
savage said:
1 - Rubish. 24 Hours disconnects has been stoped very, very long ago
2 - Rubish. SAIX/IS sends Radius Accounting Updates which is used for this purpose, once per hour I believe
3 - Rubish. I can over use MUCH more in a 24 hour period, than what I can in a one hour period.

Morally of the story, get some Radius engineers that know what they're doing :)

Just my 2c... :D
Click to expand...

Can you please explain what Radius Accounting Updates are and how it works?

Based on your response I assume ISP's like Afrihost only updates bandwidth usages everything a session is disconnected. Would that mean that you would theoretically be able to exceed your cap for 23:59 hours and your ISP won't be able to disconnect you? Which other ISP's still use this?
 
Web Africa has been working out the limits quite nicely for many a moon now. I believe the longest I was ever connected was 178 hours before a power cut brought me back to 0.
 
Hey All

Thought I would also get involved and add my 2 cents worth :)

I spoke to the sys admin guys and they explained to me that Internet Solutions said that this is the protocol we need to follow.
 
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