IS International Down?

jhb IS uncapped int down

snow? Have not heard that excuse before!
 
Frozen just on bladdy satellite package, Business DSL Fiber working
like a dream
Best Rated South African DSL Product: IS Business DSL Fiber package
Worst rated South Africa DSL Product: IS Business DSL Satellite package

Business 512 Satellite package
traceroute to www.google.com (64.233.161.147), 30 hops max, 40 byte packets
1 196.211.2.xxx 1.034 ms 1.859 ms 1.348 ms
2 196.211.129.13 61.449 ms 65.998 ms 67.377 ms
3 196.36.80.209 69.325 ms 72.761 ms 75.191 ms
4 196.26.96.198 79.377 ms 80.575 ms 83.232 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *


Business 512 Fiber package
traceroute to www.google.com (66.249.85.104), 30 hops max, 40 byte packets
3 196.33.245.xxx 3.076 ms 3.128 ms 2.630 ms
4 196.34.50.33 57.012 ms 60.256 ms 65.715 ms
5 196.36.80.217 66.928 ms 68.145 ms 69.177 ms
6 196.26.96.195 71.416 ms 73.116 ms 74.167 ms
7 core1b-rba-gi0-1.rtr.isnet.net (196.26.0.10) 78.126 ms 78.783 ms 78.947 ms
8 168.209.160.89 248.416 ms 251.066 ms 254.304 ms
9 168.209.224.65 257.019 ms 260.204 ms 262.853 ms
10 195.66.226.125 264.562 ms 272.993 ms 273.348 ms
11 72.14.238.242 273.537 ms 278.640 ms 279.290 ms
12 216.239.43.91 288.277 ms 291.487 ms 297.080 ms
13 72.14.232.209 297.376 ms 297.816 ms 298.422 ms
14 66.249.85.104 298.694 ms 299.330 ms 299.799 ms
 
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Another week, another IS international outage... Dont these guys ever learn something from their outages??? Thank heavens I'm not using IS.
 
Seems to be up thanks goodness

Check the strong seas on the Vicbay webcam, major floods here in the
Garden Route with the suburbs evacuated at Great Brak River 1 meter under water
http://www.midafricam.co.za/www/modules.php?name=Content&pa=showpage&pid=4


traceroute to www.google.com (64.233.161.104), 30 hops max, 40 byte packets
1 196.211.x.xxx 1.109 ms 1.426 ms 1.410 ms
2 196.211.129.13 100.548 ms 100.556 ms 101.550 ms
3 196.36.80.209 101.101 ms 100.258 ms 99.604 ms
4 196.26.96.198 98.586 ms 97.836 ms 97.315 ms
5 168.210.250.81 642.951 ms 645.286 ms 647.965 ms
6 168.210.250.80 658.684 ms 661.114 ms 663.058 ms
7 168.209.244.7 665.511 ms 669.906 ms 674.319 ms
8 core1-0-2-0.lga.net.google.com (198.32.160.130) 628.960 ms 704.748 ms 703.988 ms
9 216.239.49.34 640.832 ms 642.482 ms 643.650 ms
10 66.249.94.235 651.079 ms 653.416 ms 658.615 ms
11 72.14.238.232 634.527 ms 635.551 ms 639.033 ms
12 72.14.236.200 641.516 ms 72.14.236.202 643.932 ms 645.886 ms
13 216.239.49.214 649.566 ms 653.716 ms 64.233.161.104 653.189 ms
 
By being down an average of 1 hour per day (and the news groups can be down much longer than that), IS saves around 4% a month - and still get to charge the same... I wonder if that is a motive?

Of course, they are welcome to provide an explanation on this forum, though they tend to be in the Telkom camp as far as participation here is concerned.
 
Resolved

An email from IS:

The Major technical issue affecting the International IS ADSL Service has been resolved. Service has been restored after the routers in Roaring Creek were reloaded.

Regards
The IS Ops Team.
 
whining aside for a moment ( :D ) -
would it not be a good idea for these forums to have an "alert board" where IS et al can post an alert as soon as a problem occurs. Would make them seem proactive, and limit the b1tching (and I include myself in the whiner brigade :) )
 
Surely they should do that on their own website(s).
 
.geek said:
Surely they should do that on their own website(s).
Click to expand...

How many people could be bothered to go to the IS website. And log on (assuming you have customer zone details) and so on. And the IS web site is a travesty anyway - it barely works in any browser other than IE.
 
Down again now where on the SA side
Business DSL over Fiber working well
traceroute to www.google.com (64.233.161.104), 30 hops max, 40 byte pac
1 196.211.2.xxx 1.282 ms 1.332 ms 2.307 ms
2 196.211.129.13 59.523 ms 61.477 ms 65.798 ms
3 196.36.80.209 68.867 ms 70.826 ms 73.702 ms
4 196.26.96.198 76.948 ms 78.352 ms 80.282 ms
5 * * *
6 * * *
7 * * *
8 * * *
9 * * *
10 * * *
 
Yup its fallen over in Cape Town again : IS business Line 512k
 
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