Now THIS I can live with/Confused about my Bandwidth???

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bekdik

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I exist only in my own mind ...
ADSL ONLINE TRACKING TOOL
Weekly Graph for 1/11/2007
Downloaded : 0 MB for the week
Uploaded : 0 MB for the week
Total bandwidth used : 0 MB for the week
Total usage for November : 0 MB

- Downloaded
- Uploaded
DETAILED

Day Downloaded Uploaded
1 None None
2 None None
3 None None
4 None None
5 None None
6 None None
7 None None
 
Confused about my Bandwidth???

Guys this is what telkom sent me...


Dear subscriber

A friendly notification that according to our records your online usage as at [2007-11-9 00:00:01] reflected the following:



Username : online*******@dsl512telkomsa.net
Uploaded : 162MB or [0.15GB]
Downloaded : 527MB or [0.51GB]
Combined Total : 689MB or [0.67GB]
Service threshold : 3.00GB
Percentage used : 22.44%


And this was yesterday

Dear subscriber

According to our records your total online usage as at [2007-11-8 00:00:01] has exceeded your initial service threshold.



Username : online******@dsl512telkomsa.net
Uploaded : 376MB or [0.36GB]
Downloaded : 3.36GB
Combined total : 3.73GB
Service threshold : 3.00GB
Percentage used : 124.52%
 
:confused:

:D:D

that's telkom for you... prolly their capping system's caught a hiccup somewhere. The second email might be the correct one - do an online check just to be on the safe side.
 
This from the userstat.adsl.saix.net


Online Stats for : online******@dsl512telkomsa.net

Cumulative Totals for November 2007
Upload (Bytes) Download (Bytes) Combined (Bytes)
645 058 964 5 074 217 405 5 719 276 369
 
They have a problem, they tried to upgrade their tracking tool and stuffed up ... Could we have expected anything better? I have two 2GB accounts with TI and both were set back to zero or minimal usage yesterday and I received the same kind of emails this morning. Boy was I smiling, 'cos I already used up about 2.5GBs on both accounts before today.

I then went to SAIX, and guess what, everything I used was still there. Their records were correct, so don't know what's going to happen with TI this month.
 
Do you get more than 6GB out of your 3GB TI account? If not, then you should get capped today with your usage. If not capped, then all of us on TI will get lucky. Keep us posted.
 
WTF is telkom doing

On the telkom usage tracker https://secure.telkomsa.net/cgi-bin/onlineGraph it shows the following

Monthly Graph for November 2007
Downloaded : 4.8819 GB for the month
Uploaded : 938.5285 MB for the month
Total bandwidth used : 5.7985 GB for the month


On the telkom userstats http://userstats.adsl.saix.net/ it shows

Cumulative Totals for November 2007

Sessions Online Time (Seconds) Upload (Bytes) Download (Bytes)
12 685068 238 371 012 1 452 551 314

Combined (Bytes) 1 690 922 326

WTF??? How can they possibly get 2 different usage amounts. Then we are supposed to take their word for it when they calculate our usage when they are obviously incompetent.
 
MrH said:
........or a heavy invoice.:eek:
Click to expand...

Highly doubt it... i mean we should all get double our bandwidth on our TI accounts and be4 that up to 10gigs+... yet we never got charged for that extra bandwidth we used.
 
///MoH said:
Highly doubt it... i mean we should all get double our bandwidth on our TI accounts and be4 that up to 10gigs+... yet we never got charged for that extra bandwidth we used.
Click to expand...

maybe you will be lucky, but just bear in mind they have the right to bill you for every MB you go over your cap if they feel like it.:eek:
 
MrH said:
maybe you will be lucky, but just bear in mind they have the right to bill you for every MB you go over your cap if they feel like it.:eek:
Click to expand...

lol how can you even know if you are over cap if they do not know ie what would they charge for as it seems they have no clue what is happening anyway :P
 
QX6700RULZ said:
lol how can you even know if you are over cap if they do not know ie what would they charge for as it seems they have no clue what is happening anyway :P
Click to expand...

I always know exactly how much BW I've used at any point in time, does not take a genius to keep track of your usage.:rolleyes:

It might not show correct in their reports but one thing you can be sure of is that they do know exactly how much bandwidth was used by every customer.

Said it before maybe you guys get a lucky break, but from my side it's not worth the risk, and if I need more BW I'll get a prepaid voucher.
 
I had this too, but today I've just been told that my bandwidth usage is 4.7% so I'm not complaining.

Sounds like classic Telkom stuff-uppery. :)
 
Whatsup with my Usage tracker???

I've got a Telkom 4096 3GB account and something stranged happenend. Can anybody explain this?
Could it be that the local is now uncapped and they realised i was only downloading from local News servers?



Thursday morning my Usage stats showed this:

Uploaded : 133MB or [0.13GB]
Downloaded : 1.24GB
Combined Total : 1.37GB
Service threshold : 3.00GB
Percentage used : 45.69%

Today my usage stats showed this:

Uploaded : 18MB or [0.01GB]
Downloaded : 46MB or [0.04GB]
Combined Total : 65MB or [0.06GB]
Service threshold : 3.00GB
Percentage used : 2.11%
 
MrH said:
maybe you will be lucky, but just bear in mind they have the right to bill you for every MB you go over your cap if they feel like it.:eek:
Click to expand...
where does it say that?
MrH said:
Said it before maybe you guys get a lucky break, but from my side it's not worth the risk, and if I need more BW I'll get a prepaid voucher.
Click to expand...
The risk of what? The ISP - in this case Telkom - claims responsibility for monitoring and tracking "all ADSL users' online usage" They also say that
once your service threshold and collective threshold have been exceeded you will be placed within restrictive access . . .
Click to expand...
http://www.telkomsa.net/products/all_access.html

I'll say it straight out - if you have a TelkomInternet account and you're not exceeding your account limit you're wasting your money.
 
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