Recent content by AcceleritZa

  1. AcceleritZa

    Accelerit ISP review

    We have had some FNOs with issues however if we have ticket we can assist quicker and advise where the issue is
  2. AcceleritZa

    Accelerit ISP review

    Hi there - please share your ticket number so we can assist ASAP.
  3. AcceleritZa

    Accelerit ISP review

    Hi there Pablo I’m sorry to hear about your experience. Will you please share any of your ticket numbers so we can locate your profile and escalate? Also please note you always have direct escalation point via our mailbox [email protected]
  4. AcceleritZa

    Accelerit Fibre - Talk to us

    They will contact you shortly - have escalated.
  5. AcceleritZa

    Accelerit Fibre - Talk to us

    Hi There, What network (FNO) is your line on? Can you share your ticket number with me so I can have this looked at? Thanks
  6. AcceleritZa

    Accelerit ISP review

    We normally do it much much quicker than this - The dependency is almost 100% on how quickly the FNO can get the line back up.
  7. AcceleritZa

    Accelerit ISP review

    @INOfentse when installing the infrastructure ourselves we do not rely on MFN for backhaul. It could be DFA, LA or any other backhaul provider with presence at Teraco. On other FNOs the FNO provides backhaul but most use the same backhaul partners. Trust that sheds light :)
  8. AcceleritZa

    Vodacom... Now Open Access

    Hi @ReeceDBN031 - This is for Fibre at the estates where Vodacom has installed the infrastructure.
  9. AcceleritZa

    Vodacom... Now Open Access

    All should be 100% on Vodacom. I do believe it's us and CISP that are active but stand to be corrected - they may have added a few more FNOs.
  10. AcceleritZa

    Fibre in Strand

    @ld13 Our R499 was just slashed today to R49 only across many products. Do take a look and see if that makes any difference in your calcs :)
  11. AcceleritZa

    Accelerit ISP review

    Good day @ld13 Sure thing I will check your PM shortly.
  12. AcceleritZa

    Accelerit ISP review

    @wingnut771 Yes Sir we do have a portal where you log tickets, pay invoices and track monthly usage. Once you sign up you get login details sent to you. Feel free for DM me your details. Thanks!
  13. AcceleritZa

    Accelerit ISP review

    Thanks @EasyUp Web Hosting glad all seems stable. Sure thing we can take a closer look at those losses for you also will keep checking.
  14. AcceleritZa

    Accelerit ISP review

    London looking good this evening ->
  15. AcceleritZa

    Accelerit ISP review

    Sorry just picking this up now. To switch from another network is R499 and you are good to go. Fairly quick also. For what ever reason I didn't get a notification when you sent this sorry for the late reply.
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