Accelerit Fibre - Talk to us

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Hi

I made payment yesterday for a subscription to your fibre services. The building is located in Sandown, and all my queries for more feedback as to how I can take delivery of the router and what the next step is, has not been answered.

Can you please assist?
 
Most useless ISP ever. Massive packet loss in the evenings. No support.
Support tickets stay open for months with no resolve.

Completely unusable fibre, better off with dial up than using accelerit.
 
Hi There,

What network (FNO) is your line on? Can you share your ticket number with me so I can have this looked at?

Thanks
 
Most useless ISP ever. Massive packet loss in the evenings. No support.
Support tickets stay open for months with no resolve.

Completely unusable fibre, better off with dial up than using accelerit.

I'm having the same issues. It feels like they are ignoring me. Have been unable to use my internet for the last four days. Barely getting 1mb on my 50mb line
 
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