Just have a server with them, with MS SQL and a few web services and so on running on the server. Luckily SQL was still working, but we got more and more file errors on the server, resulting in some services not starting up, like IIS for example...
We are busy looking at alternatives. But we cannot just move a server in a day. Especially not with an operation that runs 24/7. This will take some planning. So for now we just need all our services restored until we can make another plan.
Aaarrrgggggghhhh !!!!
This is not working. Been struggling the whole Sunday again to get hold of someone, they eventually replied to my mail this morning. Promptly replied back, got no reply. Then logged a "call me back". They called while I was on the phone, explaining to the clients why the...
Ok, they are busy sorting out our server.
Once you get the right person on the job then the service is fine. It is just SO frustrating not being able to contact them and having to work through emails all the time...
This is SOOOO frustrating.
Afrihost called me yesterday. After the phone call I had to speak to he agent again. Again I had to send mails, and wait for half an hour on the "Live chat" and log a "call me back", just to get someone to call me, but by that time it was to late.
Last night I...
They have changed their call centre, you can not call them anymore, they will call you. Still waiting.....
The new WhatsApp support does not work.
I've been holding for half an hour on Live-Chat.
We've been having constant problems the last 2 weeks with them. They are more off than on. Now...
Hi,
WA Ticket number : 1709083
How can I get some help from WebAfrica other than their call-centre? This is not the first time that I'm hitting a brick wall with them and their call centre!!
We develop applications for big corporations and our SQL databases are hosted on WA servers.
Since...
Re: Ticket Nr. 1594938
I’ve been struggling with this ONE issue for more than a week now!
Please assign your tickets to a single person and have them resolve this. Every bloody person in the call centre has responded to this ticket now, each one on its own and each one with totally...