I made payment for my Rain router on the 30th November and on the 1st December money was deducted again from my account, I have been trying to get a refund and I'm not getting any assistance, I have contacted the support team and they say they see i was billed twice and they are not saying...
My 5G sim hasn't been working since early this morning, no heads up on what the issue is, I'm even thinking of cancelling this thing cause it keeps giving me problems, I haven't even received my sim swap it's been 2 weeks waiting for it, I can't be this frustrated as a paying customer.
My Rain 5G sim says no connection/ invalid sim on the router however it is working fine on my phone, May I get this merged back to my router I have tried rebooting and resetting my router, and still nothing is happening, in a few days my payment is due and money will be deducted for a router...
My Rain 5G sim says no connection/ invalid sim on the router however it is working fine on my phone, May I get this merged back to my router I have tried rebooting and resetting my router, and still nothing is happening, in a few days my payment is due and money will be deducted for a router...