I'm communicating with Rain on Facebook and here. Both platforms gives different excuses. You say power failure in the area (which I'm unaware of), Facebook says it's all restored and working 100%, yet I'm lucky to get 7mbps, mostly around 3-5mbps.
We are struggling with 5G, and even 4G signal, for maybe a week or longer in Bloubosrand. Please, it's Easter weekend coming up.
Can you please sort it out
This reply was given to my neighbor on Sunday 10 September.
Exact copy past given to me last night:
'Kindly note that the 5G tower is currently down, therefore the router is connecting to a tower that is a bit further hence you are getting slower speeds. The issue has been escalated to our...
It's been 3-4 days of wi-fi speeds between 0 - 5 mbps
Absolutely useless for any streaming. Paying for big promises and absolutely no service.
Replying to other users who complained that there is no estimated time or restoral, is just ridiculous.
We haven't had network in Bloubosrand since yesterday 20221029
All you get out of Rain is that a tower is down and they have received an alarm...
'Our technicians are working on it'
Meanwhile they increase the rates...
Lekker ne5