Recent content by Esea

  1. E

    So how useless is Rain?

    Canceled my account last month way before my payment date. Router and sim card already been collected by CCD Couriers. Last month of may payed for on the 25th of may. Yet I still get charges on my account cos they traying to deduct for july ??? Spoke to the AI whatsapp kak TWICE. Logged a...
  2. E

    Supersonic almost 100% price increase

    So my pensioner Dad couldnt get hold of them and got gatvol and took a drive to there head office on 14th. So they only taking walk in clients/complaints everyonels at home trying to phone, whatsupp, telegram or send them smoke signals are just outa luck and wont get any help from...
  3. E

    Supersonic almost 100% price increase

    Well There Support line/Whatsapp line is non existing. Why automatically upgrade people to a higher package and pricing, if the package they where on is still being offered by the company?
  4. E

    Supersonic almost 100% price increase

    So long story short (and leaving some stuff out not relevant to this). My Folks had problem whit there Fiber and logged a ticket (when you can get hold of them). My Dad logged a ticket with the line constantly dropping connection. My Dad told Supersonic while logging this complaint that we are...
  5. E

    When Did MTN go downhill so badly ?

    Tried to upgrade my contract 1st week of december last year (online). Phoned customer care cos I wasn't getting a response or Delivery and got told there's nothing on the System about any upgrade. Went in to My local MTN shop and got told my Upgrade was Declined. I requested the reason and was...
  6. E

    Slow Speeds after 5/6pm on Vumatel/Supersonic

    So going on last 2 week (Started Friday the 6th) Everything works fine till about 5/6pm in the evenings then everything just goes to poop. Getting ahold of em is a joke even if they phone you back they make you wait 30+ minutes in a que so you go from number 16 to number 15. So instead of...
  7. E

    Dear rain

    14 Day to respond to a SIMPLE status update is REALLY REALLY BAD how do you expect to run a business like that ? @rain_billing @rain_mobile @rain_networks
  8. E

    Under 1Mbps on rain and connecting to tower 140KM away

    Website shows me not connected to any tower......
  9. E

    Rain 5G just as you thought it can't get worst

    When you ask for a update on your newly merged "shopping list of Support Tickets"
  10. E

    Rain - Conflicting Support Feedback

    "Hey there! Just checking in with you on XXXXXXX. Is it possible I missed your reply? These are extraordinary times and my colleagues and I are working as hard as possible to get to all your queries – but we do have a backlog and our answers may not be flowing as quickly as we would like them...
  11. E

    Post your 5G RSSI signal strength

    RSSI <=-113dBm
  12. E

    Please do a MyBroadband speed test on Rain

    Ping: 20ms Download: 6.71Mbps Upload: 0.04Mbps Soon to be Mounted in 5 different dustbins outside 5G they told me
  13. E

    Please do a MyBroadband speed test on Rain

    on Rain 5G Super never get up to 30mb Ever
  14. E

    RAIN LTE-A: Speedtests

    5G RSRQ -10.0dB 5G RSRP -100dBm 5G SINR 7dB
  15. E

    Dead Spots

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