Recent content by GDDeJong

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    Anyone else at the wits end with Afrihost's WhatsApp support?

    Thanks @AfriGuy, I logged a "Call back" last night and am still to hear back (so about 20 hours later).
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    Anyone else at the wits end with Afrihost's WhatsApp support?

    I have called Afrihost on their listed number (0800-011-000) which now plays a pre-recorded message asking you (among other things) to use the WhatsApp line and then hangs up. I cannot get hold of anyone to talk to and opening support tickets via the ClientZone gets generally the same response...
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    Anyone else at the wits end with Afrihost's WhatsApp support?

    I am so incredibly disappointed with the bad attitude of the staff serving clients on Afrihost's WhatApp support. 1. On average it takes over an hour to get a response, sometimes only the next day; 2. Staff make you reset everything before they help (as I haven't tried that before I reached out...
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    Endless B-Number changes, CLID resets and no support

    @Afrihost-Gian @AfriMan (sorry if you guys don‘t work at Afrihost -- feels like nobody does). Since I had Fibre installed (which was a 2x week long debacle in and of itself at the of August) I’ve been plagued with my service being suspended for days at a time allegedly due to my B number being...
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    Rain Network Is Absurdly Slow

    When I opened a support call around exactly the same issue, they told me to reset my router and I lost my temper and laid a complaint. The “technician“ who called me up later personally advised me to rather cancel my subscription because the Rain network is hopelessly oversubscribed. I’ve...
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    Warning: R8,500 every time you update Audi's MMI (Virtual Cockpit) SatNav Maps

    That’s 100% correct.
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    Warning: R8,500 every time you update Audi's MMI (Virtual Cockpit) SatNav Maps

    How would you feel if you purchased a brand new car with an additional R50,000 option that didn’t work and the manufacturer refused to fix it or reimburse you?
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    Warning: R8,500 every time you update Audi's MMI (Virtual Cockpit) SatNav Maps

    That’s 100% correct and Audi SA confirmed that is cannot be retrofitted, now or in future. :(
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    Warning: R8,500 every time you update Audi's MMI (Virtual Cockpit) SatNav Maps

    2018 A3 with MMI Touch.
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    Warning: R8,500 every time you update Audi's MMI (Virtual Cockpit) SatNav Maps

    Thank you @DearHeart but my car’s MMI does not support Android Auto, nor Apple Car Play, and these cannot be retrofitted (confirmed with Audi). Hopefully this helps somebody else though.
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    Warning: R8,500 every time you update Audi's MMI (Virtual Cockpit) SatNav Maps

    Just an update from my side. Audi still refuses to sort this out. The following does not work for me at all and registering my vehicle here with it's VIN dos not allow me to download any updates to fix my navigation system. Further attached below is a redacted copy of the official response...
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    Warning: R8,500 every time you update Audi's MMI (Virtual Cockpit) SatNav Maps

    Just wanted to warn any prospective Audi buyers that the ~R50,000 you'll pay for Audi's Virtual Cockpit with satellite navigation has a hidden cost. I've really enjoyed my Audi's Audi's Virtual Cockpit, especially the satellite navigation with Google Maps overlay. However, the maps are very...
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