I still dont understand why is the Rain contact center still calling me . After cancelling the ISP picking up the 5G router and yourl still have the audacity to phone me and harass me. I have cancelled the service . Rain is the crappiest network ever with an even crappier customer experience ...
I have cancelled my Rain 5g at the end of December 2022 and yet till now i get Rain harrasing me and refusing to cancel my contract. I have not used this service from then and yet they still billing me. Cant they see there is no traffic from their IP address. If anyone wants an ISP do not i...
No its an unacceptable response from a service provider. That should not even be part of a response . Being a service provider is that what customer service is? Just to accept whatever?
For the past two weeks my Rain network has been extremley slow so i logged a complain and the Rain consultant called me back today
I was so shocked at his response ....
I just need to accept these extremley slow speeds as the tower thats near me now all of a sudden is 96% utilised. So...
I have a rain unlimited 4g sim for R479.00 a month and they charged me R863.00
I have sent through numerous tickets and proof that payment of R863.00 went off and still no joy. I have a fixed premium every month and I don't understand how I was billed so much