Recent content by trust13

  1. T

    isp suggestions

    ONT was replaced yesterday afternoon, and service immediately accessible. Thank you.
  2. T

    Afrihost Support Non-existing

    Hi All, Just wanted to update this thread and thank you to @AfriNatic - the ONT was eventually replaced yesterday afternoon (5 days and R1000 spent on Vodacom LTE data in this week) by Frogfoot, and since then we have had our normal speeds and connectivity. I appreciate the assistance received.
  3. T

    Afrihost/Vumatel is playing chicken and egg

    The common denominator here is Afrihost. I have no support from Frogfoot via Afrihost. Get the same standard replies each day and still no service
  4. T

    Switch to Afrihost?

    P
  5. T

    isp suggestions

    I have sent you all account details and reference numbers as well in PM. I would greatly appreciate any help please.
  6. T

    isp suggestions

    Hi, Thursday now. Still no resolve. Frogfoot arrived on late Tuesday afternoon, with no new ONT with technician, he checked everything, saw it was the Ethernet port, said he would bring a new box on Wednesday, then phoned, made an appointment for 12pm on Wednesday, did not pitch, I sent an SMS...
  7. T

    Afrihost Support Non-existing

    Thank you. Desperation brought me here :-(
  8. T

    isp suggestions

    hi, we have had endless problems with both Afrihost (they cannot get anything sorted out, its been a week first with slow, and then since Sunday with no service). the problem is the ONT. so frogfoot has to replace it....no response from either Afrihost or frogfoot ...no feedback. can anybody...
  9. T

    Afrihost Support Non-existing

    Can anybody please advise how to get to speak to someone in Afrihost who can actually get anything done? Tried since Sunday - email, callback, WhatsApp, phone - no joy - they will follow up with Frogfoot. That is all - every time I contact them they say a new ETA for frogfoot is 24-72 hours...
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