Can't add credit card to Afrihost ClientZone

[Solitude]

My current credit card is expiring so I want to add a new one.

I go through the whole process and then approve on the FNB app but then on the website it gives the following json error:
{"response":{"rmsg":"Bad Request"}}

I contacted Afrihost support last week and they said they will report it and then I didn't hear anything again.

I'm going to be out of the country from Friday so I would really like to get this sorted out.

What am I supposed to do?

 

[Afrigirl]

My current credit card is expiring so I want to add a new one.

I go through the whole process and then approve on the FNB app but then on the website it gives the following json error:
{"response":{"rmsg":"Bad Request"}}

I contacted Afrihost support last week and they said they will report it and then I didn't hear anything again.

I'm going to be out of the country from Friday so I would really like to get this sorted out.

What am I supposed to do?

Hi.

May I please have the ticket reference.

 

[Solitude]

Hi.

May I please have the ticket reference.

Actually, I got it working now! I tried it in Edge since I was running out of options.

I can confirm that adding a credit card does not work in Firefox.