hi all,
recently purchased contract upgrade taking a Samsung S4 Mini
after 48 hours a Vlive charge of R35.08 appeared on my bill(statement). On inspecting the phone closely wiht what apps are installed, i noticed the following Vodafomne apps pre installed :
My Vodacom app
Vlive app
Updates app
Music streaming app
Internet browser has bookmarks already stored and locked, unable to remove any of them or delete or change them.
Firstly this highly concerning as this was never disclosed, i dont expect this, but would have appreciated the disclosure from a sales person, they should be trained.
You cannot delete any of the apps, but you can disable on them, somehow this is to late. the internet browser i have disabled, even the Opera browser and trip advisor uses Vodafone settings!!!
Im so not happy with this non disclosure, and dont even want to touch the phone anymore, ive gone back to my BBerry. the Samsung is going up for sale, hoepfully i get a buyer.
Has anyone experienced the same or similar.
Vodafone as usual will NCIS investigate this, got a report number, hear nothing yet. The usual waiting game is applied.
Any feedback or response would be nice from your folks.