I migrated from a DSL line to a 50mbs fibre line (Afrihost/TT-Connect). I have exceeded the 250GB quota allocated each 30 day’s which means I get throttled each day during peak times usually from 6pm-10pm. I understand why I get throttled, I understand that I can change packages to a premium...
I have a 10Mbps uncapped home account with Web Africa and over the last 10 days, my average usage is less than 8GB per day during peak hours (6am-12am) yet I have a 2 star line rating.
I spoke to someone from support and according to them, I have used 10.07GB during peak hours one day and that...