#badservice

  1. J

    Useless customer service - MTN - No feedback for 2 months

    I recently upgraded my MTN cellphone contract and was persuaded to upgrade early to a deal that came with a free Samsung tablet (which I actually needed). I dealt with a wonderful agent in their retentions department, who multiple times on the call confirmed the deal and mentioned that it came...
  3. U

    Cannot close my Rain account

    I have made countless calls, emails and waited over 2 months for Rain to accept my request to close my account, as such I now owe them money and still I wait for them to (1.) answer their phones (2.) answer the phones and then not cut me off rudely when they hear I am trying to close my account...
  4. Z

    Extremely bad service provided

    Town : Hibberdene Suburb : Woodgrange The area of Woodgrange is considered to be "LTE" We get some of the worst service i've experienced in my life. We have multiple LTE devices as well as our neighbors and the service provided is absolutely bad . Upload never even hits above 1mbs and that...
  5. K

    Telkom decides when you downgrade

    So a few months back I had a call with an employee from Telkom, and they gave me a deal that I couldn’t resist. 10 up 10 down on 4G for R400/month. Then around 2 or 3 months later, we call about upgrading even more but they say they’ll call us back. The next month we were notified that we...
  6. S

    Afrihost CAUTION

    It has been a month now since we received the CellC sim and huawei B618. We are still having problems with the CellC sim, even when using it in a huawei B315. I can not believe that a company like Afrihost gives such poor / shocking service!!! They call but when I answer the call they hang...
  7. X

    FED UP with bad WEB AFRICA and TELKOM Service!

    Below is the email i sent to Web Africa support, via their web portal, i received an automated response with a ticket number. Whom ever receives this mail, please make sure a support manager and his direct superior gets on this case because i am loosing my ****... I am tired of having to...
  8. M

    Online/over the phoneTelkom mobile Application - Not at all what they promise

    Ok so ... here go's tomorrow will be a week since I applied for my telkom mobile contract. I was approved and they said 24 to 48 hours my first debit order will go through..... then they will send my phone to be delivered . . . Well did they maybe want to say 24 to 48days???? I phoned to ask...
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