cancellations

  1. Krazeyboy

    FNO Clawback Fees on ISP only changes

    I refer to this post: A pity about the setup fee when migrating from another ISP posted Mar 17, 2022. It discusses the FNO clawback fee levied on all fibre products, be it: new install - no existing equipment or fibre installed provisioning only install - i.e. all equipment and fibre is...
    • Krazeyboy
    • Thread
    • cancellations clawback fairness fees fibre fibre network operators (fnos) installtion isp choice migrations
    • Replies: 11
    • Forum: Fibre ISP Discussions
  3. Badger101

    Rain wont let me cancel my subscription and they keep billing me.

    I need to share my frustrating experience with trying to cancel my Rain Sim subscription. Despite numerous attempts to contact their customer service for assistance, I've been met with silence. I haven't used the Rain Sim card beyond the first month and stopped making payments, yet I keep...
  4. Jan

    Webafrica appeals R30,000 fine over opaque cancellations

    Webafrica slapped with R30,000 fine South African Internet service provider Webafrica has been slapped with a R30,000 fine over its customer service and cancellation processes. The Internet Service Providers' Association (ISPA) fined Webafrica R15,000 for failing to display its email address...
    • Jan
    • Thread
    • cancellations internet service providers’ association (ispa) webafrica
    • Replies: 81
    • Forum: Broadband and IT News
  5. Jan

    Rain 5G cancellation process tested

    We cancelled a Rain 5G service — and it was easier than expected MyBroadband tested Rain’s cancellation process and found it to be simple and effective. Some of Rain’s competitive advantages include month-to-month Internet access with online sign-ups and easy cancellations.
  6. N

    Cannot cancel MTN contract - help!!

    I hope someone can point me in the right direction here. Background - my father in law has Alzheimers and is no longer able to use his phone. We need to cancel the contract as MTN is still debiting R600 a month for his contract. We went to an MTN store, was told he needs to come into the...
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