contact centre

  1. L

    Vodacom Upgrades calls wont stop

    So does anyone here know how to stop vodacom online sales or call center sales to stop calling. We have told them everytime to please stop calling. The last call we had now guy said to us that he will only stop calling if we upgrade. He also says that Vodacom will sign us automaticaly into a...
  3. jes

    Communication trends in the contact centre industry

    Communication trends in the contact centre industry The age of the one way communication street - where brands controlled the manner in which their customers communicated with them – has passed.
    • jes
    • Thread
    • communication contact centre trends
    • Replies: 3
    • Forum: VOIP
  4. T

    Frustration with Call Centre

    I have not, in the whole time that I've had my Cell C speed stick, been able to get through to the Call Centre ONCE... The menus are terrible to navigate and there isn't an easy option to get support on technical problems. Actually, there is NO option! I just held for ten minutes, gave up and...
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