I am here in desperation! I cannot get help from Vodacom! I have tried everything I can think of - the Vodacom call center, the Vodacom online chat, the Vodacom Facebook page, my local branch staff, the local branch manager! Vodacom keeps assigning me blacklisted IP addresses, which means...
So a couple weeks ago I wanted to switch ISPs from Vodacom to Afrihost. So I phoned the Vodacom Fibre Department and logged a cancellation. Easy right, wrong. I received a quote 2 days later for costs that included the fibre ONT installation which is completely fine. They also added the cost for...
I am disappointed with the service I received from Vodacom.
No one seemed to be cared about my query. Everyone is ignorant. They don't want to accept that they have been inconvincing me. Since I am waiting for my order first week of April. I am calling them everyday with no joy at all. Today I...